Frequently Asked Questions for Travelex

1. "My travel supplier just declared bankruptcy"
2. "I think my son has an ear infection – what’s "ear infection" in Italian?"
3. "We were on our way home when the airline went on strike"
4. "I arrived but my luggage didn’t"
5. "My father-in-law fell and injured himself – I normally care for him"
6. "I’ve become ill and don’t feel well enough to travel"
7. "We missed our connection because of a flight delay"
8. "We were traveling when I suddenly developed chest pains"
   
9. "A terrorist act has occurred in a city through which my flight will be connecting"
10. "My wallet – with my cards and passport – has been stolen"
11. Can I buy travel protection without any trip cancellation coverage?
12. Are the coverage amount maximums for trip cancellation/ interruption per person?
13. What is the difference between primary and secondary coverage? Why does it matter?
14. Why should I purchase Travel Protection when I have other insurance policies?
15. Won’t my Homeowner's and Medical Insurance policies cover me during my trip?
16. Are children under 16 always covered at no cost?
17. If children under 16 are covered at no cost, should I still list them when completing an enrollment form or purchasing online?
18. Who qualifies as a Key Person? Do they have to be a relative?
19. What if I cancel my trip before any penalty from the travel provider begins?
20. What happens if I purchase a protection plan, and the cost of my trip goes up?
21. Why is Trip Cancellation/Interruption protection important?
22. If my traveling companion cancels their trip and I still want to go on the trip, will Travelex cover additional costs caused due to their cancellation?
23. Am I covered if I cancel my trip because I am laid off or fired by my employer?
24. Will a Travelex Plan cover me if I need to cancel or interrupt my trip due to terrorism?
25. Do both TraveLite and Travel Plus offer coverage for pre-existing conditions?
26. Can I still purchase coverage if I miss the 21-day period after initial trip deposit?
27. What are the benefits of purchasing coverage within 21 days of initial trip deposit if I am not in penalty?
28. If I change my mind after enrolling in a protection plan, can I get a refund?
29. Can a foreign national purchase a Travelex Protection Plan?
30. What is the difference between primary and secondary coverage? Why does it matter?
31. Why should I purchase Travel Protection when I have other insurance policies?
32. Won’t my Homeowner's and Medical Insurance policies cover me during my trip?
33. Are children under 16 always covered at no cost?
34. If children under 16 are covered at no cost, should I still list them when completing an enrollment form or purchasing online?
35. Who qualifies as a Key Person? Do they have to be a relative?
36. If my traveling companion cancels their trip and I still want to go on the trip, will Travelex cover additional costs caused due to their cancellation?
37. Can I still purchase coverage if I miss the 21-day period after initial trip deposit?
38. What if I cancel my trip before any penalty from the travel provider begins?
39. Why is Trip Cancellation/Interruption protection important?
40. Am I covered if I cancel my trip because I am laid off or fired by my employer?
41. Will a Travelex Plan cover me if I need to cancel or interrupt my trip due to terrorism?
42. What is a Pre-Existing Condition?
43. What are the benefits of purchasing coverage within 21 days of initial trip deposit if I am not in penalty?
44. If I change my mind after enrolling in a protection plan, can I get a refund?
45. Can a foreign national purchase a Travelex Protection Plan?
46. Is Travelex Insurance Services connected to the Travelex I see in airports?
47. What happens if I purchase a protection plan, and the cost of my trip goes up?
48. Do both TraveLite and Travel Plus offer coverage for pre-existing conditions?
49. "My wallet – with my cards and passport – has been stolen"