How long does the claim process take?

Answer:

A claim is resolved within 4-6 weeks on average. CSA is committed to providing you with prompt and fair claims service. Every claim is thoroughly investigated and adjudicated by a qualified claims examiner. The total timeframe for claims resolution can vary; however, your prompt response with all necessary documents helps to expedite the process.

In rare instances, such as natural disasters, the sheer volume of claims may create a temporary delay in our processing and adjudicating of claims. In those instances, CSA works diligently to catch up and return to our normal, fast turn around times.