| Coverage Description | |||
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24 Hour Hotline provides the traveler with a broad range of services in the event of a travel or medical emergency including: medical referral and monitoring, legal assistance, emergency message center, emergency cash transfer, arrangement of medical evacuations or repatriations, emergency translations, and pre-trip assistance.
Many companies offer additional services that differentiate them against their competitors. We have listed some of these services on the carriers page under the "why buy" heading.
View coverage summary for 24 Hour Assistance Service for the policies below |
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| International Medical Insurance - Medical insurance for any nationality traveling outside their home country. | |||
| # | Company / Plan Name | Benefit | |
| 1 | Travelers Liberty Travelers Liberty |
24 hours assistance provided | ![]() |
| Full Policy Wording | SRI Assist must be contacted:
SRI Assist |
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| 2 | Seven Corners Inbound USA |
24 hours assistance provided | ![]() |
| Full Policy Wording | Seven Corners Assist must be contacted:
Seven Corners Assist |
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| 3 | MEDEX TravMed Abroad |
24 hour assistance provided | ![]() |
| Full Policy Wording | Worldwide Medical and Dental Referrals: We will provide referrals to help You locate appropriate treatment or care.
Monitoring of Treatment: Our Assistance Coordinators will continually monitor Your case. In addition, Our Regional Medical Advisors provide Us consultative and advisory services, including review and analysis of the quality of medical care You are receiving. Facilitation of Hospital Payment: Upon securing payment or a guarantee to reimburse, We will either wire funds or guarantee required emergency hospital admittance deposits. You are ultimately responsible for the payment of the cost of medical care and treatment, including hospital expenses. Transfer of Insurance Information to Medical Providers: We will assist You with hospital admission, such as relaying insurance benefit information, to help prevent delays or denials of medical care. We will also assist with discharge planning. Medication, Vaccine and Blood Transfers: In the event medication, vaccines, or blood products are not available locally, or a prescription medication is lost or stolen, We will coordinate their transfer to You upon the prescribing physician's authorization, if it is legally permissible. Replacement of Corrective Lenses and Medical Devices: We will coordinate the replacement of corrective lenses or medical devices if they are lost, stolen, or broken during travel. Dispatch of Doctors/Specialists: In an Emergency where You cannot adequately be assessed by telephone for possible evacuation, or You cannot be moved and local treatment is unavailable, We will send an appropriate medical practitioner to You. Medical Records Transfer: Upon Your consent, We will assist with the transfer of medical information and records to You or the treating physician. Continuous Updates to Family, Employer, and Physician: With Your approval, We will provide case updates to appropriate individuals You designate in order to keep them informed. Hotel Arrangements for Convalescence: We will assist You with the arrangement of hotel stays and room requirements before or after hospitalization. Pre-Travel Information: Upon Your request, We can provide continuously updated destination intelligence for more than 180 countries covering ten subject areas: security, health, transportation, entry/exit, finance, culture, language, communication, legal, and weather/environment. Emergency Travel Arrangements: We will make new reservations for airlines, hotels, and other travel services in the event of an Illness or Injury. Transfer of Funds: We will provide You with an emergency cash advance subject to Us first securing funds from You or Your family. Replacement of Lost or Stolen Travel Documents: We will assist You in taking the necessary steps to replace passports, tickets, and other important travel documents. Legal Referrals: Should You require legal assistance, We will direct You to an attorney and assist You in securing a bail bond. Translation Services: Our multilingual Assistance Coordinators are available to provide immediate verbal translation assistance in a variety of languages in an emergency; otherwise We will provide You with referrals to local interpreter services. Message Transmittals: You may send and receive emergency messages toll-free, 24-hours a day, through Our Assistance Centers. Emergency Pet Housing and/or Pet Return: We will coordinate arrangements for temporary boarding or the return of a pet left unattended as a result of Your Injury or Illness. Real-time Security Intelligence: In the event You feel threatened by political unrest, social instability, weather conditions, or health or environmental hazards, We will provide you with the latest authoritative information and guidance for over 180 countries and select cities. Our global intelligence database is continuously updated and includes destination intelligence from over 5,000 worldwide sources. Security Evacuation Services: In the event of a threatening situation, We will assist you in making evacuation arrangements, including flight arrangements, securing visas, and logistical arrangements such as ground transportation and housing. In more complex situations, We will assist You in making arrangements with providers of specialized security services. |
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| 4 | Seven Corners Inbound Immigrant |
24 hour assistance provided | ![]() |
| Full Policy Wording | Seven Corners Assist must be contacted:
Seven Corners Assist |
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| 5 | MEDEX TravMed Choice US Resident |
24 hour assistance provided | ![]() |
| Full Policy Wording | Worldwide Medical and Dental Referrals: We will provide referrals to help You locate appropriate treatment or care.
Monitoring of Treatment: Our Assistance Coordinators will continually monitor Your case. In addition, Our Regional Medical Advisors provide Us consultative and advisory services, including review and analysis of the quality of medical care You are receiving. Facilitation of Hospital Payment: Upon securing payment or a guarantee to reimburse, We will either wire funds or guarantee required emergency hospital admittance deposits. You are ultimately responsible for the payment of the cost of medical care and treatment, including hospital expenses. Transfer of Insurance Information to Medical Providers: We will assist You with hospital admission, such as relaying insurance benefit information, to help prevent delays or denials of medical care. We will also assist with discharge planning. Medication, Vaccine and Blood Transfers: In the event medication, vaccines, or blood products are not available locally, or a prescription medication is lost or stolen, We will coordinate their transfer to You upon the prescribing physician's authorization, if it is legally permissible. Replacement of Corrective Lenses and Medical Devices: We will coordinate the replacement of corrective lenses or medical devices if they are lost, stolen, or broken during travel. Dispatch of Doctors/Specialists: In an Emergency where You cannot adequately be assessed by telephone for possible evacuation, or You cannot be moved and local treatment is unavailable, We will send an appropriate medical practitioner to You. Medical Records Transfer: Upon Your consent, We will assist with the transfer of medical information and records to You or the treating physician. Continuous Updates to Family, Employer, and Physician: With Your approval, We will provide case updates to appropriate individuals You designate in order to keep them informed. Hotel Arrangements for Convalescence: We will assist You with the arrangement of hotel stays and room requirements before or after hospitalization. Pre-Travel Information: Upon Your request, We can provide continuously updated destination intelligence for more than 180 countries covering ten subject areas: security, health, transportation, entry/exit, finance, culture, language, communication, legal, and weather/environment. Emergency Travel Arrangements: We will make new reservations for airlines, hotels, and other travel services in the event of an Illness or Injury. Transfer of Funds: We will provide You with an emergency cash advance subject to Us first securing funds from You or Your family. Replacement of Lost or Stolen Travel Documents: We will assist You in taking the necessary steps to replace passports, tickets, and other important travel documents. Legal Referrals: Should You require legal assistance, We will direct You to an attorney and assist You in securing a bail bond. Translation Services: Our multilingual Assistance Coordinators are available to provide immediate verbal translation assistance in a variety of languages in an emergency; otherwise We will provide You with referrals to local interpreter services. Message Transmittals: You may send and receive emergency messages toll-free, 24-hours a day, through Our Assistance Centers. Emergency Pet Housing and/or Pet Return: We will coordinate arrangements for temporary boarding or the return of a pet left unattended as a result of Your Injury or Illness. Real-time Security Intelligence: In the event You feel threatened by political unrest, social instability, weather conditions, or health or environmental hazards, We will provide you with the latest authoritative information and guidance for over 180 countries and select cities. Our global intelligence database is continuously updated and includes destination intelligence from over 5,000 worldwide sources. Security Evacuation Services: In the event of a threatening situation, We will assist you in making evacuation arrangements, including flight arrangements, securing visas, and logistical arrangements such as ground transportation and housing. In more complex situations, We will assist You in making arrangements with providers of specialized security services. |
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| 6 | MEDEX TravMed Choice Inbound to US |
24 hour assistance provided | ![]() |
| Full Policy Wording | Worldwide Medical and Dental Referrals: We will provide referrals to help You locate appropriate treatment or care.
Monitoring of Treatment: Our Assistance Coordinators will continually monitor Your case. In addition, Our Regional Medical Advisors provide Us consultative and advisory services, including review and analysis of the quality of medical care You are receiving. Facilitation of Hospital Payment: Upon securing payment or a guarantee to reimburse, We will either wire funds or guarantee required emergency hospital admittance deposits. You are ultimately responsible for the payment of the cost of medical care and treatment, including hospital expenses. Transfer of Insurance Information to Medical Providers: We will assist You with hospital admission, such as relaying insurance benefit information, to help prevent delays or denials of medical care. We will also assist with discharge planning. Medication, Vaccine and Blood Transfers: In the event medication, vaccines, or blood products are not available locally, or a prescription medication is lost or stolen, We will coordinate their transfer to You upon the prescribing physician's authorization, if it is legally permissible. Replacement of Corrective Lenses and Medical Devices: We will coordinate the replacement of corrective lenses or medical devices if they are lost, stolen, or broken during travel. Dispatch of Doctors/Specialists: In an Emergency where You cannot adequately be assessed by telephone for possible evacuation, or You cannot be moved and local treatment is unavailable, We will send an appropriate medical practitioner to You. Medical Records Transfer: Upon Your consent, We will assist with the transfer of medical information and records to You or the treating physician. Continuous Updates to Family, Employer, and Physician: With Your approval, We will provide case updates to appropriate individuals You designate in order to keep them informed. Hotel Arrangements for Convalescence: We will assist You with the arrangement of hotel stays and room requirements before or after hospitalization. Pre-Travel Information: Upon Your request, We can provide continuously updated destination intelligence for more than 180 countries covering ten subject areas: security, health, transportation, entry/exit, finance, culture, language, communication, legal, and weather/environment. Emergency Travel Arrangements: We will make new reservations for airlines, hotels, and other travel services in the event of an Illness or Injury. Transfer of Funds: We will provide You with an emergency cash advance subject to Us first securing funds from You or Your family. Replacement of Lost or Stolen Travel Documents: We will assist You in taking the necessary steps to replace passports, tickets, and other important travel documents. Legal Referrals: Should You require legal assistance, We will direct You to an attorney and assist You in securing a bail bond. Translation Services: Our multilingual Assistance Coordinators are available to provide immediate verbal translation assistance in a variety of languages in an emergency; otherwise We will provide You with referrals to local interpreter services. Message Transmittals: You may send and receive emergency messages toll-free, 24-hours a day, through Our Assistance Centers. Emergency Pet Housing and/or Pet Return: We will coordinate arrangements for temporary boarding or the return of a pet left unattended as a result of Your Injury or Illness. Real-time Security Intelligence: In the event You feel threatened by political unrest, social instability, weather conditions, or health or environmental hazards, We will provide you with the latest authoritative information and guidance for over 180 countries and select cities. Our global intelligence database is continuously updated and includes destination intelligence from over 5,000 worldwide sources. Security Evacuation Services: In the event of a threatening situation, We will assist you in making evacuation arrangements, including flight arrangements, securing visas, and logistical arrangements such as ground transportation and housing. In more complex situations, We will assist You in making arrangements with providers of specialized security services. |
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| 7 | MNU Atlas International excluding US Visit |
24 hour assistance provided | ![]() |
| Full Policy Wording | What Travel Assistance Services are Included?
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| 8 | MNU Atlas America including US Visit |
24 hour assistance provided | ![]() |
| Full Policy Wording | What Travel Assistance Services are Included?
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| 9 | USA-ASSIST Global Travel Medical Gold |
24 hour assistance provided | ![]() |
| Full Policy Wording | To receive assistance worldwide, call SRI Assist at the numbers below and provide them with your ID Number (on your ID Card) |
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| 10 | USA-ASSIST Global Travel Medical Standard |
24 hour assistance provided | ![]() |
| Full Policy Wording | To receive assistance worldwide, call SRI Assist at the numbers below and provide them with your ID Number (on your ID Card) |
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| 11 | USA-ASSIST Global Travel Medical Executive |
24 hour assistance provided | ![]() |
| Full Policy Wording | To receive assistance worldwide, call SRI Assist at the numbers below and provide them with your ID Number (on your ID Card) |
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| 12 | USA-ASSIST Global Travel Medical Platinum |
24 hour assistance provided | ![]() |
| Full Policy Wording | To receive assistance worldwide, call SRI Assist at the numbers below and provide them with your ID Number (on your ID Card) |
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| 13 | USA-ASSIST Global Travel Medical Titanium |
24 hour assistance provided | ![]() |
| Full Policy Wording | To receive assistance worldwide, call SRI Assist at the numbers below and provide them with your ID Number (on your ID Card) |
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| 14 | USA-ASSIST Global Travel Medical Diamond |
24 hour assistance provided | ![]() |
| Full Policy Wording | To receive assistance worldwide, call SRI Assist at the numbers below and provide them with your ID Number (on your ID Card) |
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| 15 | HTH TravelGap Voyager |
24 hour assistance provided | ![]() |
| Full Policy Wording | With the purchase of any of HTH's Travel Insurance products you are automatically enrolled in the HTH Travelers Club. This unique club is dedicated to helping its members leave home safely and securely by providing them with critical health and security information and access to healthcare services the world over.
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| 16 | HTH TravelGap Excursion |
24 hour assistance provided | ![]() |
| Full Policy Wording | With the purchase of any of HTH's Travel Insurance products you are automatically enrolled in the HTH Travelers Club. This unique club is dedicated to helping its members leave home safely and securely by providing them with critical health and security information and access to healthcare services the world over.
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| 17 | HTH TravelGap Voyager |
24 hour assistance provided | ![]() |
| Full Policy Wording | With the purchase of any of HTH's Travel Insurance products you are automatically enrolled in the HTH Travelers Club. This unique club is dedicated to helping its members leave home safely and securely by providing them with critical health and security information and access to healthcare services the world over.
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| 18 | HTH TravelGap Excursion |
24 hour assistance provided | ![]() |
| Full Policy Wording | With the purchase of any of HTH's Travel Insurance products you are automatically enrolled in the HTH Travelers Club. This unique club is dedicated to helping its members leave home safely and securely by providing them with critical health and security information and access to healthcare services the world over.
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| 19 | Global Underwriters Diplomat America |
24 hour assistance provided | ![]() |
| Full Policy Wording | Pre-Departure Services Lost Baggage/Passport Insurance Coordination Evacuation and Repatriation Travel Medical Emergency Services Legal Assistance Emergency Cash Travel Agency |
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| 20 | Global Underwriters Diplomat LT |
24 hour assistance provided | ![]() |
| Full Policy Wording | Travel Assistance Services are provided only while the covered individual is traveling a distance of 100 miles or more away from their residence or permanent place of assignment for business or pleasure travel. General Assistance Emergency Message Center |
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| 21 | Global Underwriters Diplomat International |
24 hour assistance provided | ![]() |
| Full Policy Wording | Pre-Departure Services Lost Baggage/Passport Insurance Coordination Evacuation and Repatriation Travel Medical Emergency Services Legal Assistance Emergency Cash Travel Agency |
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| 22 | HTH TravelGap Voyager |
24 hour assistance provided | ![]() |
| Full Policy Wording | With the purchase of any of HTH's Travel Insurance products you are automatically enrolled in the HTH Travelers Club. This unique club is dedicated to helping its members leave home safely and securely by providing them with critical health and security information and access to healthcare services the world over.
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| 23 | HTH TravelGap Excursion |
24 hour assistance provided | ![]() |
| Full Policy Wording | With the purchase of any of HTH's Travel Insurance products you are automatically enrolled in the HTH Travelers Club. This unique club is dedicated to helping its members leave home safely and securely by providing them with critical health and security information and access to healthcare services the world over.
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| 24 | Seven Corners Liaison International |
24 hour assistance provided | ![]() |
| Full Policy Wording | How to Obtain Travel Assistance |
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| 25 | Seven Corners Liaison International |
24 hour assistance provided | ![]() |
| Full Policy Wording | How to Obtain Travel Assistance |
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