24 Hour Assistance Service


Coverage Description
24 Hour Hotline provides the traveler with a broad range of services in the event of a travel or medical emergency including: medical referral and monitoring, legal assistance, emergency message center, emergency cash transfer, arrangement of medical evacuations or repatriations, emergency translations, and pre-trip assistance. Many companies offer additional services that differentiate them against their competitors. We have listed some of these services on the carriers page under the "why buy" heading.

View coverage summary for 24 Hour Assistance Service for the policies below

International Medical Insurance - Medical insurance for any nationality traveling outside their home country.
# Company / Plan Name Benefit  
1 Travelers Liberty
Travelers Liberty
24 hours assistance provided View plan detail  Instant Quote
  Full Policy Wording

SRI Assist must be contacted:

  • As soon as non-emergency hospitalization is recommended.
  • Within 48 hours of the first working day following an emergency admission.
  • When your physician recommends any surgery, including outpatient.
  • For emergency evacuation, repatriation of remains and assistance services.
    To obtain a list of U.S. providers, contact SRI Assist or visit www.specialtyrisk.com/PPO for a list of providers. Use of Provider Network for this program is for convenience only and does not guarantee reimbursement or discounts.

SRI Assist
800-690-6295 or 317-818-2808

2 Seven Corners
Inbound USA
24 hours assistance provided View plan detail  Instant Quote
  Full Policy Wording

Seven Corners Assist must be contacted:

  • As soon as non-emergency hospitalization is recommended.
  • Within 48 hours of the first working day following an emergency admission.
  • When your physician recommends any surgery, including outpatient.
  • For emergency evacuation, repatriation of remains and assistance services.
    To obtain a list of U.S. providers, contact Seven Coorners Assist or visit www.sevencorners.com/PPO for a list of providers. Use of Provider Network for this program is for convenience only and does not guarantee reimbursement or discounts.

Seven Corners Assist
800-690-6295 or 317-818-2808
Fax 317-815-5984 – assist@sevencorners.com

3 MEDEX
TravMed Abroad
24 hour assistance provided View plan detail  Instant Quote
  Full Policy Wording Worldwide Medical and Dental Referrals: We will provide referrals to help You locate appropriate treatment or care.

Monitoring of Treatment: Our Assistance Coordinators will continually monitor Your case. In addition, Our Regional Medical Advisors provide Us consultative and advisory services, including review and analysis of the quality of medical care You are receiving.

Facilitation of Hospital Payment: Upon securing payment or a guarantee to reimburse, We will either wire funds or guarantee required emergency hospital admittance deposits. You are ultimately responsible for the payment of the cost of medical care and treatment, including hospital expenses.

Transfer of Insurance Information to Medical Providers: We will assist You with hospital admission, such as relaying insurance benefit information, to help prevent delays or denials of medical care. We will also assist with discharge planning.

Medication, Vaccine and Blood Transfers: In the event medication, vaccines, or blood products are not available locally, or a prescription medication is lost or stolen, We will coordinate their transfer to You upon the prescribing physician's authorization, if it is legally permissible.

Replacement of Corrective Lenses and Medical Devices: We will coordinate the replacement of corrective lenses or medical devices if they are lost, stolen, or broken during travel.

Dispatch of Doctors/Specialists: In an Emergency where You cannot adequately be assessed by telephone for possible evacuation, or You cannot be moved and local treatment is unavailable, We will send an appropriate medical practitioner to You.

Medical Records Transfer: Upon Your consent, We will assist with the transfer of medical information and records to You or the treating physician.

Continuous Updates to Family, Employer, and Physician: With Your approval, We will provide case updates to appropriate individuals You designate in order to keep them informed.

Hotel Arrangements for Convalescence: We will assist You with the arrangement of hotel stays and room requirements before or after hospitalization.

Pre-Travel Information: Upon Your request, We can provide continuously updated destination intelligence for more than 180 countries covering ten subject areas: security, health, transportation, entry/exit, finance, culture, language, communication, legal, and weather/environment.

Emergency Travel Arrangements: We will make new reservations for airlines, hotels, and other travel services in the event of an Illness or Injury.

Transfer of Funds: We will provide You with an emergency cash advance subject to Us first securing funds from You or Your family.

Replacement of Lost or Stolen Travel Documents: We will assist You in taking the necessary steps to replace passports, tickets, and other important travel documents.

Legal Referrals: Should You require legal assistance, We will direct You to an attorney and assist You in securing a bail bond.

Translation Services: Our multilingual Assistance Coordinators are available to provide immediate verbal translation assistance in a variety of languages in an emergency; otherwise We will provide You with referrals to local interpreter services.

Message Transmittals: You may send and receive emergency messages toll-free, 24-hours a day, through Our Assistance Centers.

Emergency Pet Housing and/or Pet Return: We will coordinate arrangements for temporary boarding or the return of a pet left unattended as a result of Your Injury or Illness.

Real-time Security Intelligence: In the event You feel threatened by political unrest, social instability, weather conditions, or health or environmental hazards, We will provide you with the latest authoritative information and guidance for over 180 countries and select cities. Our global intelligence database is continuously updated and includes destination intelligence from over 5,000 worldwide sources.



Security Evacuation Services: In the event of a threatening situation, We will assist you in making evacuation arrangements, including flight arrangements, securing visas, and logistical arrangements such as ground transportation and housing. In more complex situations, We will assist You in making arrangements with providers of specialized security services.
4 Seven Corners
Inbound Immigrant
24 hour assistance provided View plan detail  Instant Quote
  Full Policy Wording

Seven Corners Assist must be contacted:

  • As soon as non-emergency hospitalization is recommended.
  • Within 48 hours of the first working day following an emergency admission.
  • When your physician recommends any surgery, including outpatient.
  • For emergency evacuation, repatriation of remains and assistance services.
    To obtain a list of U.S. providers, contact Seven Corners Assist or visit www.sevencorners.com/PPO for a list of providers.

Seven Corners Assist
800-690-6295 or 317-818-2808
Fax 317-815-5984 – assist@sevencorners.com

5 MEDEX
TravMed Choice US Resident
24 hour assistance provided View plan detail  Instant Quote
  Full Policy Wording Worldwide Medical and Dental Referrals: We will provide referrals to help You locate appropriate treatment or care.

Monitoring of Treatment: Our Assistance Coordinators will continually monitor Your case. In addition, Our Regional Medical Advisors provide Us consultative and advisory services, including review and analysis of the quality of medical care You are receiving.

Facilitation of Hospital Payment: Upon securing payment or a guarantee to reimburse, We will either wire funds or guarantee required emergency hospital admittance deposits. You are ultimately responsible for the payment of the cost of medical care and treatment, including hospital expenses.

Transfer of Insurance Information to Medical Providers: We will assist You with hospital admission, such as relaying insurance benefit information, to help prevent delays or denials of medical care. We will also assist with discharge planning.

Medication, Vaccine and Blood Transfers: In the event medication, vaccines, or blood products are not available locally, or a prescription medication is lost or stolen, We will coordinate their transfer to You upon the prescribing physician's authorization, if it is legally permissible.

Replacement of Corrective Lenses and Medical Devices: We will coordinate the replacement of corrective lenses or medical devices if they are lost, stolen, or broken during travel.

Dispatch of Doctors/Specialists: In an Emergency where You cannot adequately be assessed by telephone for possible evacuation, or You cannot be moved and local treatment is unavailable, We will send an appropriate medical practitioner to You.

Medical Records Transfer: Upon Your consent, We will assist with the transfer of medical information and records to You or the treating physician.

Continuous Updates to Family, Employer, and Physician: With Your approval, We will provide case updates to appropriate individuals You designate in order to keep them informed.

Hotel Arrangements for Convalescence: We will assist You with the arrangement of hotel stays and room requirements before or after hospitalization.

Pre-Travel Information: Upon Your request, We can provide continuously updated destination intelligence for more than 180 countries covering ten subject areas: security, health, transportation, entry/exit, finance, culture, language, communication, legal, and weather/environment.

Emergency Travel Arrangements: We will make new reservations for airlines, hotels, and other travel services in the event of an Illness or Injury.

Transfer of Funds: We will provide You with an emergency cash advance subject to Us first securing funds from You or Your family.

Replacement of Lost or Stolen Travel Documents: We will assist You in taking the necessary steps to replace passports, tickets, and other important travel documents.

Legal Referrals: Should You require legal assistance, We will direct You to an attorney and assist You in securing a bail bond.

Translation Services: Our multilingual Assistance Coordinators are available to provide immediate verbal translation assistance in a variety of languages in an emergency; otherwise We will provide You with referrals to local interpreter services.

Message Transmittals: You may send and receive emergency messages toll-free, 24-hours a day, through Our Assistance Centers.

Emergency Pet Housing and/or Pet Return: We will coordinate arrangements for temporary boarding or the return of a pet left unattended as a result of Your Injury or Illness.

Real-time Security Intelligence: In the event You feel threatened by political unrest, social instability, weather conditions, or health or environmental hazards, We will provide you with the latest authoritative information and guidance for over 180 countries and select cities. Our global intelligence database is continuously updated and includes destination intelligence from over 5,000 worldwide sources. Security Evacuation Services: In the event of a threatening situation, We will assist you in making evacuation arrangements, including flight arrangements, securing visas, and logistical arrangements such as ground transportation and housing. In more complex situations, We will assist You in making arrangements with providers of specialized security services.
6 MEDEX
TravMed Choice Inbound to US
24 hour assistance provided View plan detail  Instant Quote
  Full Policy Wording Worldwide Medical and Dental Referrals: We will provide referrals to help You locate appropriate treatment or care.

Monitoring of Treatment: Our Assistance Coordinators will continually monitor Your case. In addition, Our Regional Medical Advisors provide Us consultative and advisory services, including review and analysis of the quality of medical care You are receiving.

Facilitation of Hospital Payment: Upon securing payment or a guarantee to reimburse, We will either wire funds or guarantee required emergency hospital admittance deposits. You are ultimately responsible for the payment of the cost of medical care and treatment, including hospital expenses.

Transfer of Insurance Information to Medical Providers: We will assist You with hospital admission, such as relaying insurance benefit information, to help prevent delays or denials of medical care. We will also assist with discharge planning.

Medication, Vaccine and Blood Transfers: In the event medication, vaccines, or blood products are not available locally, or a prescription medication is lost or stolen, We will coordinate their transfer to You upon the prescribing physician's authorization, if it is legally permissible.

Replacement of Corrective Lenses and Medical Devices: We will coordinate the replacement of corrective lenses or medical devices if they are lost, stolen, or broken during travel.

Dispatch of Doctors/Specialists: In an Emergency where You cannot adequately be assessed by telephone for possible evacuation, or You cannot be moved and local treatment is unavailable, We will send an appropriate medical practitioner to You.

Medical Records Transfer: Upon Your consent, We will assist with the transfer of medical information and records to You or the treating physician.

Continuous Updates to Family, Employer, and Physician: With Your approval, We will provide case updates to appropriate individuals You designate in order to keep them informed.

Hotel Arrangements for Convalescence: We will assist You with the arrangement of hotel stays and room requirements before or after hospitalization.

Pre-Travel Information: Upon Your request, We can provide continuously updated destination intelligence for more than 180 countries covering ten subject areas: security, health, transportation, entry/exit, finance, culture, language, communication, legal, and weather/environment.

Emergency Travel Arrangements: We will make new reservations for airlines, hotels, and other travel services in the event of an Illness or Injury.

Transfer of Funds: We will provide You with an emergency cash advance subject to Us first securing funds from You or Your family.

Replacement of Lost or Stolen Travel Documents: We will assist You in taking the necessary steps to replace passports, tickets, and other important travel documents.

Legal Referrals: Should You require legal assistance, We will direct You to an attorney and assist You in securing a bail bond.

Translation Services: Our multilingual Assistance Coordinators are available to provide immediate verbal translation assistance in a variety of languages in an emergency; otherwise We will provide You with referrals to local interpreter services.

Message Transmittals: You may send and receive emergency messages toll-free, 24-hours a day, through Our Assistance Centers.

Emergency Pet Housing and/or Pet Return: We will coordinate arrangements for temporary boarding or the return of a pet left unattended as a result of Your Injury or Illness.

Real-time Security Intelligence: In the event You feel threatened by political unrest, social instability, weather conditions, or health or environmental hazards, We will provide you with the latest authoritative information and guidance for over 180 countries and select cities. Our global intelligence database is continuously updated and includes destination intelligence from over 5,000 worldwide sources.

Security Evacuation Services: In the event of a threatening situation, We will assist you in making evacuation arrangements, including flight arrangements, securing visas, and logistical arrangements such as ground transportation and housing. In more complex situations, We will assist You in making arrangements with providers of specialized security services.

7 MNU
Atlas International excluding US Visit
24 hour assistance provided View plan detail  Instant Quote
  Full Policy Wording

What Travel Assistance Services are Included?
The following Travel Assistance Services are available to you 24 hours a day, 7 days a week while your Atlas plan is in effect:

Pre-Trip Health and Safety Advisories (available after your purchase of the Atlas Series, but before your departure) – call us for current passport, visa, inoculation and vaccine requirements as well as for up-to-date travel safety advisories.
Livetravel Services – we will make emergency travel and itinerary changes for you including rebooking flights, hotel reservations and ground transportation arrangements.
BagTrak – we are the industry leaders in tracking lost, checked baggage. We will help you locate your lost checked baggage and deliver it to you anywhere in the world.
Emergency Message Relay – we will relay messages to your family, friends and co-workers, helping you to maintain contact during an emergency.
Emergency Cash Transfers – we will assist you in arranging and obtaining cash transfers anywhere in the world.
Other important Atlas Travel Assistance Services include:

  • Medical referrals
  • Up-to-the-minute travel medical advisories
  • Assistance with prescription drug replacement
  • Dispatch of a doctor or specialist
  • Emergency travel arrangements for family members
  • Lost passport or travel documents assistance
  • Embassy and consulate referrals
  • Legal and accounting referrals
  • Bail bond assistance
  • Translation and interpretation assistance
    Atlas Travel Assistance Services are not insurance benefits and provision of any Atlas Travel Assistance Service is not a guarantee of any other benefit under the Atlas Series.
8 MNU
Atlas America including US Visit
24 hour assistance provided View plan detail  Instant Quote
  Full Policy Wording

What Travel Assistance Services are Included?
The following Travel Assistance Services are available to you 24 hours a day, 7 days a week while your Atlas plan is in effect:

Pre-Trip Health and Safety Advisories (available after your purchase of the Atlas Series, but before your departure) – call us for current passport, visa, inoculation and vaccine requirements as well as for up-to-date travel safety advisories.
Livetravel Services – we will make emergency travel and itinerary changes for you including rebooking flights, hotel reservations and ground transportation arrangements.
BagTrak – we are the industry leaders in tracking lost, checked baggage. We will help you locate your lost checked baggage and deliver it to you anywhere in the world.
Emergency Message Relay – we will relay messages to your family, friends and co-workers, helping you to maintain contact during an emergency.
Emergency Cash Transfers – we will assist you in arranging and obtaining cash transfers anywhere in the world.
Other important Atlas Travel Assistance Services include:

  • Medical referrals
  • Up-to-the-minute travel medical advisories
  • Assistance with prescription drug replacement
  • Dispatch of a doctor or specialist
  • Emergency travel arrangements for family members
  • Lost passport or travel documents assistance
  • Embassy and consulate referrals
  • Legal and accounting referrals
  • Bail bond assistance
  • Translation and interpretation assistance
    Atlas Travel Assistance Services are not insurance benefits and provision of any Atlas Travel Assistance Service is not a guarantee of any other benefit under the Atlas Series.
9 USA-ASSIST
Global Travel Medical Gold
24 hour assistance provided View plan detail  Instant Quote
  Full Policy Wording

To receive assistance worldwide, call SRI Assist at the numbers below and provide them with your ID Number (on your ID Card)
and Group Number: LON03-031106-01TM.
For Emergency Medical Evacuation, Return of Remains, Emergency Reunion, Return of Minor Child, Assistance Services, call: if in the United States or Canada: 1-800-690-6295 or if outside the United States or Canada: 1-317-818-2808 (collect)

10 USA-ASSIST
Global Travel Medical Standard
24 hour assistance provided View plan detail  Instant Quote
  Full Policy Wording

To receive assistance worldwide, call SRI Assist at the numbers below and provide them with your ID Number (on your ID Card)
and Group Number: LON03-031106-01TM.
For Emergency Medical Evacuation, Return of Remains, Emergency Reunion, Return of Minor Child, Assistance Services, call: if in the United States or Canada: 1-800-690-6295 or if outside the United States or Canada: 1-317-818-2808 (collect)

11 USA-ASSIST
Global Travel Medical Executive
24 hour assistance provided View plan detail  Instant Quote
  Full Policy Wording

To receive assistance worldwide, call SRI Assist at the numbers below and provide them with your ID Number (on your ID Card)
and Group Number: LON03-031106-01TM.
For Emergency Medical Evacuation, Return of Remains, Emergency Reunion, Return of Minor Child, Assistance Services, call: if in the United States or Canada: 1-800-690-6295 or if outside the United States or Canada: 1-317-818-2808 (collect)

12 USA-ASSIST
Global Travel Medical Platinum
24 hour assistance provided View plan detail  Instant Quote
  Full Policy Wording

To receive assistance worldwide, call SRI Assist at the numbers below and provide them with your ID Number (on your ID Card)
and Group Number: LON03-031106-01TM.
For Emergency Medical Evacuation, Return of Remains, Emergency Reunion, Return of Minor Child, Assistance Services, call: if in the United States or Canada: 1-800-690-6295 or if outside the United States or Canada: 1-317-818-2808 (collect)

13 USA-ASSIST
Global Travel Medical Titanium
24 hour assistance provided View plan detail  Instant Quote
  Full Policy Wording

To receive assistance worldwide, call SRI Assist at the numbers below and provide them with your ID Number (on your ID Card)
and Group Number: LON03-031106-01TM.
For Emergency Medical Evacuation, Return of Remains, Emergency Reunion, Return of Minor Child, Assistance Services, call: if in the United States or Canada: 1-800-690-6295 or if outside the United States or Canada: 1-317-818-2808 (collect)

14 USA-ASSIST
Global Travel Medical Diamond
24 hour assistance provided View plan detail  Instant Quote
  Full Policy Wording

To receive assistance worldwide, call SRI Assist at the numbers below and provide them with your ID Number (on your ID Card)
and Group Number: LON03-031106-01TM.
For Emergency Medical Evacuation, Return of Remains, Emergency Reunion, Return of Minor Child, Assistance Services, call: if in the United States or Canada: 1-800-690-6295 or if outside the United States or Canada: 1-317-818-2808 (collect)

15 HTH
TravelGap Voyager
24 hour assistance provided View plan detail  Instant Quote
  Full Policy Wording

With the purchase of any of HTH's Travel Insurance products you are automatically enrolled in the HTH Travelers Club. This unique club is dedicated to helping its members leave home safely and securely by providing them with critical health and security information and access to healthcare services the world over.

  • Access to contracted doctors in more than 180 countries. Find a qualified doctor in your destination -- even include his or her office address and phone number with your important travel documents.
  • Access to City Health Profiles, which contain critical healthcare information, including vaccination requirements and emergency listings, for more than 600 destinations worldwide.
  • Access to Security Profiles, which include up-to-date information about terrorism, kidnapping and political stability.
  • Access to Travel News, critical health and security news from around the globe.
  • Access to the HTH Drug Translation Guide. Medications are given different brand names around the world -- our Guide will help you sort them out.
  • Access to the HTH Medical Phrase and Terms Translation Guides. If you need care in your destination country, our Guides will help you communicate.
16 HTH
TravelGap Excursion
24 hour assistance provided View plan detail  Instant Quote
  Full Policy Wording

With the purchase of any of HTH's Travel Insurance products you are automatically enrolled in the HTH Travelers Club. This unique club is dedicated to helping its members leave home safely and securely by providing them with critical health and security information and access to healthcare services the world over.

  • Access to contracted doctors in more than 180 countries. Find a qualified doctor in your destination -- even include his or her office address and phone number with your important travel documents.
  • Access to City Health Profiles, which contain critical healthcare information, including vaccination requirements and emergency listings, for more than 600 destinations worldwide.
  • Access to Security Profiles, which include up-to-date information about terrorism, kidnapping and political stability.
  • Access to Travel News, critical health and security news from around the globe.
  • Access to the HTH Drug Translation Guide. Medications are given different brand names around the world -- our Guide will help you sort them out.
  • Access to the HTH Medical Phrase and Terms Translation Guides. If you need care in your destination country, our Guides will help you communicate.
17 HTH
TravelGap Voyager
24 hour assistance provided View plan detail  Instant Quote
  Full Policy Wording

With the purchase of any of HTH's Travel Insurance products you are automatically enrolled in the HTH Travelers Club. This unique club is dedicated to helping its members leave home safely and securely by providing them with critical health and security information and access to healthcare services the world over.

  • Access to contracted doctors in more than 180 countries. Find a qualified doctor in your destination -- even include his or her office address and phone number with your important travel documents.
  • Access to City Health Profiles, which contain critical healthcare information, including vaccination requirements and emergency listings, for more than 600 destinations worldwide.
  • Access to Security Profiles, which include up-to-date information about terrorism, kidnapping and political stability.
  • Access to Travel News, critical health and security news from around the globe.
  • Access to the HTH Drug Translation Guide. Medications are given different brand names around the world -- our Guide will help you sort them out.
  • Access to the HTH Medical Phrase and Terms Translation Guides. If you need care in your destination country, our Guides will help you communicate.
18 HTH
TravelGap Excursion
24 hour assistance provided View plan detail  Instant Quote
  Full Policy Wording

With the purchase of any of HTH's Travel Insurance products you are automatically enrolled in the HTH Travelers Club. This unique club is dedicated to helping its members leave home safely and securely by providing them with critical health and security information and access to healthcare services the world over.

  • Access to contracted doctors in more than 180 countries. Find a qualified doctor in your destination -- even include his or her office address and phone number with your important travel documents.
  • Access to City Health Profiles, which contain critical healthcare information, including vaccination requirements and emergency listings, for more than 600 destinations worldwide.
  • Access to Security Profiles, which include up-to-date information about terrorism, kidnapping and political stability.
  • Access to Travel News, critical health and security news from around the globe.
  • Access to the HTH Drug Translation Guide. Medications are given different brand names around the world -- our Guide will help you sort them out.
  • Access to the HTH Medical Phrase and Terms Translation Guides. If you need care in your destination country, our Guides will help you communicate.
19 Global Underwriters
Diplomat America
24 hour assistance provided View plan detail  Instant Quote
  Full Policy Wording

Pre-Departure Services
Pre-departure services can give you valuable information so there are no surprises after you leave home. You can get information on immunization requirements, appropriate medical exams and treatments, passport and visa requirements, weather, and travel hazards.

Lost Baggage/Passport
Losing important baggage or documents is extremely inconvenient. AIG International Services can provide immediate telephone advice to a traveler whose baggage has been lost or delayed by a carrier. This service also notifies the appropriate authorities of a traveler’s lost passport and provides directions for replacement.

Insurance Coordination
Filling out paperwork in a foreign country can be confusing. AIG International Services can help you complete insurance and medical claims forms. In addition, this service can help you verify your insurance coverage and guarantee payment to a medical provider based on the confirmation of your insurance benefits or your credit card.

Evacuation and Repatriation
. If an unforeseen medical emergency requires you to be evacuated to a treatment facility, AIG International Services can coordinate your emergency medical evacuation. If you should lose your life while traveling, AIG International Services can coordinate the repatriation of your remains.

Travel Medical Emergency Services
If a medical problem occurs, you may feel more comfortable knowing that someone is there to assist you. This service can help you obtain local medical care, monitor the quality and cost of the hospital treatment, confirm travel medical expense insurance, guarantee payment to the provider of medical services using your financial resources, and arrange the payment of non-insured medical expenses. Moreover, AIG International Services can maintain contact between local and personal physicians; arrange shipment of prescription drugs, medical equipment, and prescription lenses; provide your medical records; and maintain daily contact between patient, family, employer, and physicians.

Legal Assistance
If you are in need of legal assistance, AIG International Services can arrange help from local attorneys, embassies, and consulates. Bail, cash advances, or guarantee of payment for your legal services can be arranged through your financial resources. Also, AIG International Services can keep a communication link between you, your family, and your employer.

Emergency Cash
If you are caught in an emergency and need cash, this can be a valuable service. In coordination with your finances, AIG International Services can provide cash through banks, consulates, hotels, and Western Union.

Travel Agency
This 24-hour service can replace your lost or stolen airline ticket by arranging payment through your credit card. Pre-paid tickets can be delivered by mail courier or collected at an airline counter. In addition, hotel reservations can be arranged.

20 Global Underwriters
Diplomat LT
24 hour assistance provided View plan detail  Instant Quote
  Full Policy Wording

Travel Assistance Services are provided only while the covered individual is traveling a distance of 100 miles or more away from their residence or permanent place of assignment for business or pleasure travel.

General Assistance
AIG International Services has a central location for translations and communication during emergencies. AIG International Services provides advice on contacting and using services available from consulates, government agencies, translators, and other service providers that can help with travel-related problems.

Emergency Message Center
In the case of an emergency, you can leave or receive emergency messages. You can also store messages for up to 72 hours. All you have to do is call and leave your message. It’s that simple!

21 Global Underwriters
Diplomat International
24 hour assistance provided View plan detail  Instant Quote
  Full Policy Wording

Pre-Departure Services
Pre-departure services can give you valuable information so there are no surprises after you leave home. You can get information on immunization requirements, appropriate medical exams and treatments, passport and visa requirements, weather, and travel hazards.

Lost Baggage/Passport
Losing important baggage or documents is extremely inconvenient. AIG International Services can provide immediate telephone advice to a traveler whose baggage has been lost or delayed by a carrier. This service also notifies the appropriate authorities of a traveler’s lost passport and provides directions for replacement.

Insurance Coordination
Filling out paperwork in a foreign country can be confusing. AIG International Services can help you complete insurance and medical claims forms. In addition, this service can help you verify your insurance coverage and guarantee payment to a medical provider based on the confirmation of your insurance benefits or your credit card.

Evacuation and Repatriation
. If an unforeseen medical emergency requires you to be evacuated to a treatment facility, AIG International Services can coordinate your emergency medical evacuation. If you should lose your life while traveling, AIG International Services can coordinate the repatriation of your remains.

Travel Medical Emergency Services
If a medical problem occurs, you may feel more comfortable knowing that someone is there to assist you. This service can help you obtain local medical care, monitor the quality and cost of the hospital treatment, confirm travel medical expense insurance, guarantee payment to the provider of medical services using your financial resources, and arrange the payment of non-insured medical expenses. Moreover, AIG International Services can maintain contact between local and personal physicians; arrange shipment of prescription drugs, medical equipment, and prescription lenses; provide your medical records; and maintain daily contact between patient, family, employer, and physicians.

Legal Assistance
If you are in need of legal assistance, AIG International Services can arrange help from local attorneys, embassies, and consulates. Bail, cash advances, or guarantee of payment for your legal services can be arranged through your financial resources. Also, AIG International Services can keep a communication link between you, your family, and your employer.

Emergency Cash
If you are caught in an emergency and need cash, this can be a valuable service. In coordination with your finances, AIG International Services can provide cash through banks, consulates, hotels, and Western Union.

Travel Agency
This 24-hour service can replace your lost or stolen airline ticket by arranging payment through your credit card. Pre-paid tickets can be delivered by mail courier or collected at an airline counter. In addition, hotel reservations can be arranged.

22 HTH
TravelGap Voyager
24 hour assistance provided View plan detail  Instant Quote
  Full Policy Wording

With the purchase of any of HTH's Travel Insurance products you are automatically enrolled in the HTH Travelers Club. This unique club is dedicated to helping its members leave home safely and securely by providing them with critical health and security information and access to healthcare services the world over.

  • Access to contracted doctors in more than 180 countries. Find a qualified doctor in your destination -- even include his or her office address and phone number with your important travel documents.
  • Access to City Health Profiles, which contain critical healthcare information, including vaccination requirements and emergency listings, for more than 600 destinations worldwide.
  • Access to Security Profiles, which include up-to-date information about terrorism, kidnapping and political stability.
  • Access to Travel News, critical health and security news from around the globe.
  • Access to the HTH Drug Translation Guide. Medications are given different brand names around the world -- our Guide will help you sort them out.
  • Access to the HTH Medical Phrase and Terms Translation Guides. If you need care in your destination country, our Guides will help you communicate.
23 HTH
TravelGap Excursion
24 hour assistance provided View plan detail  Instant Quote
  Full Policy Wording

With the purchase of any of HTH's Travel Insurance products you are automatically enrolled in the HTH Travelers Club. This unique club is dedicated to helping its members leave home safely and securely by providing them with critical health and security information and access to healthcare services the world over.

  • Access to contracted doctors in more than 180 countries. Find a qualified doctor in your destination -- even include his or her office address and phone number with your important travel documents.
  • Access to City Health Profiles, which contain critical healthcare information, including vaccination requirements and emergency listings, for more than 600 destinations worldwide.
  • Access to Security Profiles, which include up-to-date information about terrorism, kidnapping and political stability.
  • Access to Travel News, critical health and security news from around the globe.
  • Access to the HTH Drug Translation Guide. Medications are given different brand names around the world -- our Guide will help you sort them out.
  • Access to the HTH Medical Phrase and Terms Translation Guides. If you need care in your destination country, our Guides will help you communicate.
24 Seven Corners
Liaison International
24 hour assistance provided View plan detail  Instant Quote
  Full Policy Wording

How to Obtain Travel Assistance
To receive assistance worldwide, call Seven Corners Assist at the numbers below and provide them with your ID Number.
For Emergency Medical Evacuation, Return of Remains, Emergency Reunion, Return of Minor Child, Assistance Services, call: if in the United States or Canada: 1-800-690-6295, or if outside the United States or Canada: 1-317-818-2808 (collect)

25 Seven Corners
Liaison International
24 hour assistance provided View plan detail  Instant Quote
  Full Policy Wording

How to Obtain Travel Assistance
To receive assistance worldwide, call Seven Corners Assist at the numbers below and provide them with your ID Number.
For Emergency Medical Evacuation, Return of Remains, Emergency Reunion, Return of Minor Child, Assistance Services, call: if in the United States or Canada: 1-800-690-6295, or if outside the United States or Canada: 1-317-818-2808 (collect)