APRIL Travel Protection Claims
Claims Filing Number: 866-205-3992
Claims Hours of Operation: Everyday, 24 hours per day
Customer Service Number: 855-277- 4587
Customer Service Hours of Operation: Monday – Friday 9 am to 8 pm ET Saturday – Sunday 9 am to 5 pm ET
24 Hour Emergency Assistance Numbers:
Inside USA 866-241- 0434 (toll free)
Outside USA 240-330- 1348 (collect call)
Fax: 305-455- 1565
Website: April Travel Protection has not provided a website for claims.
Mail to:
APRIL USA, Inc. c/o Broadspire Services, Inc.
c/o Broadspire Claim Benefits
P.O. Box 459084
Sunrise, Florida 33345

For Use With These Policies:
Trip Cancellation Plan, Annual Plan, Choice

Multi-Award Winning Customer Service Team

Squaremouth’s outside-the-box approach to customer service has been recognized nationally and internationally, with 12 awards in 5 years. Customer service is part of everybody’s job at Squaremouth. Every employee spends time on the phone with customers each week.

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$30,000 Contest Encourages Reading Policy Documents

To highlight the importance of reading policy documents from start to finish, Squaremouth awarded one customer $10,000 in a secret contest for being the first to read hers. Then, we gave another $10,000 to a children’s literacy charity and $5,000 each to two schools.

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$1,000 Tips Shine a Light on Service

Squaremouth, a company that puts a focus on customer service, rewards 20 outstanding customer service providers in St. Petersburg, Florida with $1,000 cash tips. Then, one received an additional $10,000 as the Thank You Campaign’s grand prize winner.

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One of America’s Best and Fastest-Growing Companies

Squaremouth is consistently awarded for its unique company culture and steady revenue growth. This includes national recognition from Inc. Magazine, Fortune, and Entrepreneur, and local recognition from the Tampa Bay Business Journal and Florida Trend.

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