APRIL Travel Protection Claims
Claims Filing Number: 866-205-3992
Claims Hours of Operation: Everyday, 24 hours per day
Customer Service Number: 855-277- 4587
Customer Service Hours of Operation: Monday – Friday 9 am to 8 pm ET Saturday – Sunday 9 am to 5 pm ET
24 Hour Emergency Assistance Numbers:
Inside USA 866-241- 0434 (toll free)
Outside USA 240-330- 1348 (collect call)
Fax: 305-455- 1565
Website: April Travel Protection has not provided a website for claims.
Mail to:
APRIL USA, Inc. c/o Broadspire Services, Inc.
c/o Broadspire Claim Benefits
P.O. Box 459084
Sunrise, Florida 33345

For Use With These Policies:
Choice, Trip Cancellation Plan

Multi-Award Winning Customer Service

Squaremouth’s out-of-the-box approach to customer service was recognized internationally in 2017, earning a Gold Stevie Award for Customer Service Department of the Year. This was Squaremouth’s first international Stevie and fourth customer service award overall.

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Customer Service is Everybody’s Job

“Customer service is not a department, and Squaremouth knows it. Every employee spends time on the phone with customers.” New York Times and Wall Street Journal best-selling author, Shep Hyken, explains four core components of Squaremouth’s exceptional customer service.

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$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

Times Staff Writer

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One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

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