IMG Claims
Claims Filing Number: 800-628-4664
Claims Hours of Operation: Weekdays, 7:00am - 6:00pm ET
Customer Service Number: 800-628-4664
Customer Service Hours of Operation: Weekdays, 7:00am - 6:00pm ET
24 Hour Emergency Assistance Numbers:
Inside USA 800-628-4664 (toll free)
Outside USA 317-655-4500 (collect call)
Mail to:
International Medical Group
c/o Claims Department
P.O. Box 88500
Indianapolis, Indiana 46208

For Use With These Policies:
Patriot Multi-Trip America, Patriot Multi-Trip International, Patriot America Plus, Patriot America, Patriot International

Multi-Award Winning Customer Service Team

Squaremouth’s outside-the-box approach to customer service has been recognized nationally and internationally, with 13 awards in 5 years. Customer service is part of everybody’s job at Squaremouth. Every employee spends time on the phone with customers each week.

Read more

$30,000 Contest Encourages Reading Policy Documents

To highlight the importance of reading policy documents from start to finish, Squaremouth awarded one customer $10,000 in a secret contest for being the first to read hers. Then, we gave another $10,000 to a children’s literacy charity and $5,000 each to two schools.

Read more

$1,000 Tips Shine a Light on Service

Squaremouth, a company that puts a focus on customer service, rewards 20 outstanding customer service providers in St. Petersburg, Florida with $1,000 cash tips. Then, one received an additional $10,000 as the Thank You Campaign’s grand prize winner.

Read more

One of America’s Best and Fastest-Growing Companies

Squaremouth is consistently awarded for its unique company culture and steady revenue growth. This includes national recognition from Inc. Magazine, Fortune, and Entrepreneur, and local recognition from the Tampa Bay Business Journal and Florida Trend.

Read more