INF Chubb Claims
Claims Filing Number: 888-293-9229
Claims Hours of Operation: Monday through Friday from 9:00am to 5:00pm ET
Customer Service Number: 408-540-3601
Customer Service Hours of Operation: Monday through Friday from 9:00am to 10:00pm CT
24 Hour Emergency Assistance Numbers:
Inside USA 855 327-1414 (toll free)
Outside USA 855 327-1414 (collect call)
Fax: 610-293-9299
Mail to:
Administrative Concepts, Inc. (ACI)
994 Old Eagle School Road, Suite 1005
Wayne, Pennsylvania 19087-1706

For Use With These Policies:
TravelCare Basic, TravelCare Plus, Traveler USA

Multi-Award Winning Customer Service Team

Squaremouth’s outside-the-box approach to customer service has been recognized nationally and internationally, with 16 awards in 6 years. Customer service is part of everybody’s job at Squaremouth. Every employee spends time on the phone with customers each week.

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$30,000 Contest Encourages Reading Policy Documents

To highlight the importance of reading policy documents from start to finish, Squaremouth awarded one customer $10,000 in a secret contest for being the first to read hers. Then, we gave another $10,000 to a children’s literacy charity and $5,000 each to two schools.

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$1,000 Tips Shine a Light on Service

Squaremouth, a company that puts a focus on customer service, rewards 20 outstanding customer service providers in St. Petersburg, Florida with $1,000 cash tips. Then, one received an additional $10,000 as the Thank You Campaign’s grand prize winner.

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One of America’s Best and Fastest-Growing Companies

Squaremouth is consistently awarded for its unique company culture and steady revenue growth. This includes national recognition from Inc. Magazine, Fortune, and Entrepreneur, and local recognition from the Tampa Bay Business Journal and Florida Trend.

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