MedjetAssist Claims
Claims Filing Number: 800-527-7478
Claims Hours of Operation: Everyday, 24 hours per day
Customer Service Number: 800-527-7478
Customer Service Hours of Operation: Everyday, 24 hours per day
24 Hour Emergency Assistance Numbers:
Inside USA 800-527-7478 (toll free)
Outside USA 205-595-6626 (collect call)
Fax: 800-863-3538
Website: MedjetAssist has not provided a website for claims.
Mail to:
P.O. Box 43099
Birmingham, Alabama 35243

For Use With These Policies:
MedjetAssist Short Term Plan, MedjetAssist Extended Stay, Annual Membership

Multi-Award Winning Customer Service Team

Squaremouth’s outside-the-box approach to customer service has been recognized nationally and internationally, with 13 awards in 5 years. Customer service is part of everybody’s job at Squaremouth. Every employee spends time on the phone with customers each week.

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$30,000 Contest Encourages Reading Policy Documents

To highlight the importance of reading policy documents from start to finish, Squaremouth awarded one customer $10,000 in a secret contest for being the first to read hers. Then, we gave another $10,000 to a children’s literacy charity and $5,000 each to two schools.

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$1,000 Tips Shine a Light on Service

Squaremouth, a company that puts a focus on customer service, rewards 20 outstanding customer service providers in St. Petersburg, Florida with $1,000 cash tips. Then, one received an additional $10,000 as the Thank You Campaign’s grand prize winner.

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One of America’s Best and Fastest-Growing Companies

Squaremouth is consistently awarded for its unique company culture and steady revenue growth. This includes national recognition from Inc. Magazine, Fortune, and Entrepreneur, and local recognition from the Tampa Bay Business Journal and Florida Trend.

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