Claims For RoamRight
Claims Filing Number: 855-762-6252
Claims Hours of Operation: Weekdays, 9:00am - 5:00pm ET
Customer Service Number: 800-699-3845
Customer Service Hours of Operation: Weekdays, 8:30am - 9:00pm ET
24 Hour Emergency Assistance Numbers:
Inside USA 855-286-8348 (toll free)
Outside USA 443-279-7335 (collect call)
Fax: 443-279-2901
Mail to:
Arch RoamRight
Executive Plaza IV 11350 McCormick Road
Suite 102
Hunt Valley, Maryland 21031

For Use With These Policies:
Elite, Preferred, Essential, Multi-Trip

Multi-Award Winning Customer Service

Squaremouth’s out-of-the-box approach to customer service was recognized internationally in 2017, earning a Gold Stevie Award for Customer Service Department of the Year. This was Squaremouth’s first international Stevie and fourth customer service award overall.

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Customer Service is Everybody’s Job

“Customer service is not a department, and Squaremouth knows it. Every employee spends time on the phone with customers.” New York Times and Wall Street Journal best-selling author, Shep Hyken, explains four core components of Squaremouth’s exceptional customer service.

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$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

Times Staff Writer

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One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

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