All Travelex Claims
Claims Filing Number: 866-968-2061
Claims Hours of Operation: Weekdays, 7:30am - 7:00pm CST
Customer Service Number: 800-819-9004
Customer Service Hours of Operation: Weekdays, 8:00am - 7:00pm CST
24 Hour Emergency Assistance Numbers:
Inside USA 855-892-6495 (toll free)
Outside USA 603-328-1373 (collect call)
Mail to:
Travelex Insurance Services
4600 Witmer Industrial Estate
Suite 6
Niagara Falls, New York 14305

For Use With These Policies:
Flight Insure Package Plan Multi-trip, Flight Insure Multi-trip - AD&D Only, Flight Insure Plus - Package Plan, Flight Insure Plus - Flight AD&D Only, Travel Basic, Travel Select, Travel Max

Multi-Award Winning Customer Service

Squaremouth’s out-of-the-box approach to customer service was recognized internationally in 2017, earning a Gold Stevie Award for Customer Service Department of the Year. This was Squaremouth’s first international Stevie and fourth customer service award overall.

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Customer Service is Everybody’s Job

“Customer service is not a department, and Squaremouth knows it. Every employee spends time on the phone with customers.” New York Times and Wall Street Journal best-selling author, Shep Hyken, explains four core components of Squaremouth’s exceptional customer service.

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$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

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One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

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