Cairo Cathedral Bombing – Provider Position Statements

Official positions statements from Squaremouth’s travel insurance providers on the Cairo Cathedral Bombing.

APRIL Travel Protection

The attack at St Mark’s Cathedral, in Cairo, falls within the guidelines, policy terms & conditions of our APRIL plans as a terrorist attack.

Coverage may be afforded under policies purchased prior to the event. As of then, this event is no longer considered unforeseen, so it will not be covered. This guideline applies only to new policies that are effective on or after the event, and covering travel during such time.

Terms and conditions may vary by program; please refer to the actual policy for more details.

Trip Cancellation / Economy / VIP / Universal Annual / Elite Annual plans:

  • The terrorist attack must occur within 30 days of your departure and within 50 miles of a city listed on your itinerary.
  • Attack results in the complete cessation of travel services at the point of departure or destination for at least 48 consecutive hours.

Choice plan:

  • The terrorist attack must occur within 30 days of your departure and within 100 miles of a city listed on your itinerary.
  • Attack results in the complete cessation of travel services at the point of departure or destination for at least 48 consecutive hours.

Other benefits in addition to Trip Cancellation and Trip Interruption may apply for coverage related to this tragic event.

In the event of an emergency or policy questions, please contact APRIL’s 24-Hour Assistance Department at:
24/7 Toll-Free Number (Inside the U.S. & Canada): 855-277-4587
24/7 Assistance Collect Call: 305-455-0307
Assistance Email: assistus@apriltravelprotection.com
Live Web Chat: Visit www.AprilTravelProtection.com

Skype™: assist_us

In the event of a claim, please contact APRIL’s Claims Department at 855-277-4587 or claims@apriltravelprotection.com. All claims will be adjudicated on their own circumstances and merits.

We wish our condolences to the people who are suffering through this tragic event.

AXA Assistance USA

AXA Assistance USA is directly supporting customers affected by the Cairo Terrorist Attack. For Travel Assistance, Evacuation or any other assistance please contact us at 1-855-327-1430 or ustravel@axa-assistance.us.

We are considering this event as a terrorist attack as defined in our Travel policies. For more information, please see:
https://eg.usembassy.gov/john-kirby-attack-st-marks-cathedral-cairo-share/

The event, which occurred Sunday morning, Dec 11, 10:00 A.M. local time (08:00 GMT), falls within the definition of a terrorist attack. Please note:

  • Coverage may be afforded under policies purchased prior to the event.
  • As of then, this event is no longer considered unforeseen, so it will not be covered. This guideline applies only to new policies that are effective on or after the event, and covering travel during such time.
  • Terms and conditions may vary by program; please refer to the actual policy. All claims should be examined on their own circumstances & merits.

We wish our condolences to the people who are suffering through this tragic event.

For any questions or to receive Assistance service related to this incident please contact us at 1-855-327-1430 or ustravel@axa-assistance.us.

Berkshire Hathaway Travel Protection

Berkshire Hathaway Travel Protection has been in contact with all our travelers affected by the bombing that struck Botrosiya Church in Cairo on Sunday.

Depending on the BHTP policy purchased, travelers may be eligible for coverage that interrupts travel plans. Our customers can contact BHTP at 844-411-BHTP to review the specific benefits of their policy.

GeoBlue

On Sunday December 11, 2016, an explosion took place in the vicinity of Saint Mark’s Coptic Orthodox Cathedral in the Abbassia district of Cairo. At least 25 people were killed and 49 were injured; further information regarding injuries and fatalities is awaited. Those within Cairo are advised to avoid the vicinity of the aforementioned area until the situation is clarified by authorities. Travelers and residents are further advised to remain alert to any further directives issued by security forces. The cause of the blast is currently unclear but if this is determined to be a Terrorist Incident, the following may apply:

Our Travel Medical plans provide coverage for Injuries and Illnesses resulting from terrorism and pandemics as any other Injury or Illness.

GeoBlue has dedicated multilingual resources available 24/7 for members in Cairo who are in need of medical care and assistance. For assistance during a medical emergency, please call our Global Health & Safety team at +1.610.254.8771

Please visit the member area on geobluetravelinsurance.com or download the GeoBlue mobile app to view security profiles and/or sign up for news alerts.

Global Alert

On Sunday, December 11th, 2016, a suicide bomber attacked the Virgin Mary Church in Cairo, Egypt, killing at least 25 people. Global Alert extends our deepest sympathies to those impacted by this tragedy. The U.S. Department of State identified this as a terrorist attack, and as such, this horrific event meets the guidelines and requirements for coverage under certain Global Alert travel protection plans.

Plans purchased on or before December 10th, 2016, may have coverage for these attacks.

Any travelers currently in Cairo and in need of assistance should please contact their plan’s 24 hour emergency assistance hotline. Representatives are available at all times to assist arranging emergency medical transportation and treatment. Clients’ safety and wellbeing is our priority.

Global Alert understands other travel plans may be impacted by these events. Travelers currently on their trip may incur unexpected costs from delays or missed flights. Many plans offer trip delay coverage after a 9 hour delay and missed connection coverage after a 3 hour delay. Trip interruption coverage may also apply if portions of the trip cannot be completed because of the attacks, or if it is necessary to return home early. Please contact Global Alert with questions, and please always review the plan documents for details.

For those with upcoming travel plans to Cairo, Egypt, trip cancellation coverage due to a terrorist attack may be available. Some plans require the trip departure to be within 30 days of the attack in order for coverage to apply. To confirm whether coverage is available for your scheduled trip, please consult your plan documents or call us with your questions. Agents are available 24/7 and eager to assist you.

This information is a general overview of coverage benefits that may apply if travel plans are impacted by this terror attack. The coverage available will be based on the terms in your travel protection plan. Please refer to your plan documents to learn more or contact Global Alert with questions. Agents are available 24/7 and happy to help.

HCC Medical Insurance Services

Tokio Marine HCC – MIS Group is saddened by the recent terror attacks in Cairo, Egypt. Our condolences and prayers are with those affected and their families. For our members travelling in the region, please note that your Atlas Travel policy includes specific coverage for terrorist acts, including injury or illness. If you or your travels have been affected by the attack, please contact our World Service Center. Please also note that should a travel warning be issued by the U.S. Department of State, the terrorism coverage will remain in place for 10 days following the issuance. Should you fail to depart within those 10 days, any injury or illness resulting from a subsequent attack would not be covered. Your Atlas Travel plan also includes a Political Evacuation benefit that can be activated by calling our World Service Center within 10 days of a travel warning being issued. Despite this robust coverage, we urge our members to exercise extreme caution when travelling in the region.

HTH Worldwide

On Sunday December 11, 2016, an explosion took place in the vicinity of Saint Mark’s Coptic Orthodox Cathedral in the Abbassia district of Cairo. At least 25 people were killed and 49 were injured; further information regarding injuries and fatalities is awaited. Those within Cairo are advised to avoid the vicinity of the aforementioned area until the situation is clarified by authorities. Travelers and residents are further advised to remain alert to any further directives issued by security forces. The cause of the blast is currently unclear but if this is determined to be a Terrorist Incident, the following may apply:

For TripProtector plans purchased on or after Sunday, December 11th 2016 , please note that there may be no coverage for this specific act; at that time, the attacks were no longer an Unforeseen reason as required by the policy in order to provide coverage. Please contact HTH Worldwide with questions.

For TripProtector plan members traveling to Cairo, trip cancellation and trip interruption coverage may be available due to a Terrorist Incident that occurs in a city listed on Your Trip itinerary during the Trip. This same city must not have experienced a Terrorist Incident within the ninety (90) days prior to the Terrorist Incident that is causing the cancellation of Your Trip. Benefits are not provided if the Travel Supplier offers a substitute itinerary. This does not include flight connections or other transportation arrangements to reach your destination. Customers are strongly encouraged to read their Description of Coverage or Insurance Policy for details regarding their available coverage.

HTH Worldwide has dedicated multilingual resources available 24/7 for members in [affected area] who are in need of medical care and assistance. For assistance during a medical emergency, please call our Global Health & Safety team at +1.610.254.8771

Please visit the member area on hthtravelinsurance.com or download the mPassport mobile app to view security profiles and/or sign up for news alerts.

MH Ross

On Sunday, December 11th, 2016, a suicide bomber attacked the Virgin Mary Church in Cairo, Egypt, killing at least 25 people. MH Ross extends our deepest sympathies to those impacted by this tragedy. The U.S. Department of State identified this as a terrorist attack, and as such, this horrific event meets the guidelines and requirements for coverage under certain MH Ross travel protection plans.

Plans purchased on or before December 10th, 2016, may have coverage for these attacks.

Any travelers currently in Cairo and in need of assistance should please contact their plan’s 24 hour emergency assistance hotline. Representatives are available at all times to assist arranging emergency medical transportation and treatment. Clients’ safety and wellbeing is our priority.

MH Ross understands other travel plans may be impacted by these events. Travelers currently on their trip may incur unexpected costs from delays or missed flights. Many plans offer trip delay coverage after a 6 hour delay and missed connection coverage after a 3 hour delay. Trip interruption coverage may also apply if portions of the trip cannot be completed because of the attacks, or if it is necessary to return home early. Please contact MH Ross with questions, and please always review the plan documents for details.

For those with upcoming travel plans to Cairo, Egypt, trip cancellation coverage due to a terrorist attack may be available. Some plans require the trip departure to be within 30 days of the attack in order for coverage to apply. To confirm whether coverage is available for your scheduled trip, please consult your plan documents or call us with your questions. Agents are available 24/7 and eager to assist you.

This information is a general overview of coverage benefits that may apply if travel plans are impacted by this terror attack. The coverage available will be based on the terms in your travel protection plan. Please refer to your plan documents to learn more or contact MH Ross with questions. Agents are available 24/7 and happy to help.

Tin Leg

On Sunday, December 11, 2016, a terrorist attack occurred inside a cathedral in Cairo, Egypt.

The U.S. Department of State officially declared this an act of Terrorism on 12/11/2016.

What you need to know about your policy:
As of December 11, 2016, the attack in Cairo is no longer considered an unforeseen event. Coverage related to the attack is not available for Tin Leg policies purchased after this date. Tin Leg policies purchased on or prior to December 10, 2016, may provide coverage related to the event, including Trip Cancellation, Trip Interruption and Trip Delay benefits.

Trip Cancellation and Trip Interruption coverage for Terrorism:

In order for an event to be covered under Tin Leg policies, the event must occur after the policy has been purchased and meet at least one of the following requirements:

  • Must occur within 7 days of your departure and within 50 miles of a city listed on your itinerary
  • Result in the complete cessation of travel services at the point of departure or destination for the following specified amounts of time:
    • Tin Leg Economy policy: 48 consecutive hours
    • Tin Leg Standard policy: 24 consecutive hours
    • Tin Leg Luxury policy: 12 consecutive hours

Travel Delay coverage for Terrorism:
In order for a terrorist attack to be covered under the Trip Delay benefit within Tin Leg policies, it must meet the following requirements for minimum length of delay:

  • Tin Leg Economy policy: 12 consecutive hours
  • Tin Leg Standard policy: 12 consecutive hours
  • Tin Leg Luxury policy: 6 consecutive hours

In addition to Trip Cancellation and Travel Delay coverage, other benefits, including Emergency Medical and Medical Evacuation, may also be available for coverage related to the event.

In the event of an emergency, please contact Tin Leg’s 24-Hour Emergency Assistance department as soon as reasonably possible at:

  • Emergency Assistance Inside US: 844-927-9265 (Toll Free)
  • Emergency Assistance Outside US (Collect Call): 001-727-264-5657
  • Emergency Assistance Email: emergency@tinleg.com

In the event of a claim, please contact Tin Leg’s Claim department at 844-240-1233 or claims@tinleg.com.
Start your claim online: https://tinleg.com/claims/online

Please contact Tin Leg with any questions at 844-240-1233, we are delighted to answer any additional questions.

Travelex

Unfortunately in today’s world, acts of terror have become more prevalent and greatly impact our daily lives. Travelex Insurance Services’ protection plans do provide coverage for Terrorist Acts under some plans. A Travelex protection plan with coverage for Terrorist Acts must have been purchased prior to the date when an Terrorist Act became foreseeable to be eligible for coverage.

Terrorist ActDate Event Became Foreseeable
Berlin, Germany - Christmas Market AttackDecember 19, 2016
Cairo, Egypt - Abbassiya District BombingDecember 11, 2016
Istanbul, Turkey BombingDecember 10, 2016
New York/New Jersey AttacksSeptember 17, 2016
Bastille Day Celebration Attack, Nice, FranceJuly 14, 2016
Istanbul Airport BombingJune 28, 2016
Brussels BombingMarch 22, 2016
Istanbul BombingMarch 19, 2016

Please refer to your applicable Description of Coverage for complete details regarding Terrorist Act benefits, as various Travelex plans may not offer Terrorism coverage.
For plan questions contact Travelex Customer Solutions at 800.228.9792.

TravelSafe

On Sunday, December 11th, 2016, a suicide bomber attacked the Virgin Mary Church in Cairo, Egypt, killing at least 25 people. TravelSafe extends our deepest sympathies to those impacted by this tragedy. The U.S. Department of State identified this as a terrorist attack, and as such, this horrific event meets the guidelines and requirements for coverage under certain TravelSafe travel protection plans.

Plans purchased on or before December 10th, 2016, may have coverage for these attacks.

Any travelers currently in Cairo and in need of assistance should please contact their plan’s 24 hour emergency assistance hotline. Representatives are available at all times to assist arranging emergency medical transportation and treatment. Clients’ safety and wellbeing is our priority.

TravelSafe understands other travel plans may be impacted by these events. Travelers currently on their trip may incur unexpected costs from delays or missed flights. Many plans offer trip delay coverage after a 6 hour delay and missed connection coverage after a 3 hour delay. Trip interruption coverage may also apply if portions of the trip cannot be completed because of the attacks, or if it is necessary to return home early. Please contact TravelSafe with questions, and please always review the plan documents for details.

For those with upcoming travel plans to Cairo, Egypt, trip cancellation coverage due to a terrorist attack may be available. Some plans require the trip departure to be within 30 days of the attack in order for coverage to apply. To confirm whether coverage is available for your scheduled trip, please consult your plan documents or call us with your questions. Agents are available 24/7 and eager to assist you.

This information is a general overview of coverage benefits that may apply if travel plans are impacted by this terror attack. The coverage available will be based on the terms in your travel protection plan. Please refer to your plan documents to learn more or contact TravelSafe with questions. Agents are available 24/7 and happy to help.