Last Updated: 11/07/14

The Icelandic Volcano Bardarbunga and Travel Insurance Information Center contains a collection of resources including travel insurance provider position statements, FAQs, and travel alerts related to the volcano.

Squaremouth’s industry experts regularly update this database and are on hand to answer your questions.Travel insurance position statements and FAQs included in this Information Center are subject to change at any time. Please contact customer service for more information. We are available by chat and by phone at 1-800-240-0369, 24 hours a day, 365 days a year.

Travelers must have purchased a policy prior to August 30, 2014, to have coverage for the eruption of the Bardarbunga volcano.

Travelers may have several benefits if their trip is affected by the volcano, including coverage for delay, cancellation, interruption, and non-medical evacuation.

FAQs

  • Is non-medical evacuation coverage available if the Icelandic volcano erupts while I’m traveling?

    Non-medical evacuation coverage may be available for travelers who visit a location that becomes unsafe due to the Bardarbunga volcano. This benefit covers the transportation from a place of danger to a place of safety. To be eligible for non-medical evacuation, the appropriate authority must order the evacuation and the travelers must purchase the policy prior to the volcano's eruption.

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  • What coverage is available if the Icelandic volcano erupts while I’m traveling?

    Travelers who have purchased a policy prior to August 30, 2014 may have several benefits if their trip is affected by the volcano, including coverage for trip interruption and non-medical evacuation.

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  • Can I cancel my trip if my airline stops traveling to my destination due to the Icelandic volcano?

    Travelers who purchased a policy prior to the eruption, may have coverage if an event related to the volcano causes airlines to cancel flights.

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  • Will my coverage extend if I am unable to leave my destination due to the volcano eruption?

    If a customer has purchased a policy prior to the eruption, policy coverage may automatically extend if you are unable to return home on your scheduled return date due to the Icelandic volcano. In order to be eligible for this coverage, the event that causes the delay must meet the policy's requirements within either the trip interruption or travel delay benefit.

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  • When do I need to purchase a policy to have coverage for the Icelandic volcano?

    If you are concerned about the Icelandic volcano affecting your travel plans, we recommend that you purchase a travel insurance policy as soon as possible. 

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  • Is an eruption of the volcano a covered reason to cancel my trip?

    Policies purchased before the eruption of the Icelandic volcano may have coverage for trip cancellation, based on the insurance provider. Depending on the policy, travelers may be able to claim due to natural disaster or inclement weather.

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  • Can I purchase a travel insurance policy after the Icelandic volcano has erupted?

    Travelers may buy travel insurance after the Icelandic volcano has erupted, however, they may only have coverage for claims that are unrelated to the Icelandic volcano

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  • Does the travel delay benefit cover an eruption of the Icelandic volcano?

    For travelers who have purchased a policy prior to the eruption, travel delay coverage may be available if the Icelandic volcano delays travel arrangements. This benefit provides reimbursement for meals and accommodations due to a trip's unexpected delay.

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