Last Updated: 12/07/16

An earthquake occurred in the Aceh province of Sumatra, Indonesia on December 7, 2016. (December 6 EST)

The Indonesia Earthquake and Travel Insurance Information Center explains coverage for the earthquake. This resource is updated by Squaremouth’s travel insurance experts with official provider position statements, answers to frequently asked questions, and more. Information is subject to change at any time.

If you are currently in Indonesia and affected by the earthquake, contact your provider's 24-Hour Emergency Assistance for help.

You may be able to cancel your upcoming trip to Indonesia if you meet your policy's requirements, as long as your policy was in place before December 6, 2016.

Please contact customer service for more information. Our team of licensed travel insurance experts is available 24 hours a day, 365 days a year by chat and by phone at 1-800-240-0369.

Fact Sheets and Press Releases

  • Earthquakes and Travel Insurance Fact Sheet: Squaremouth Explains Coverage For Affected Travelers

    Squaremouth, a leading travel insurance comparison site, explains travel insurance coverage when an earthquake occurs at your destination before or during your trip.

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FAQs

  • Am I covered if my trip is delayed because of the earthquake?

    If your travel is delayed due to the earthquake, you may be covered for additional expenses during the delay if you had a policy in place before the earthquake occurred.

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  • Can I cancel my upcoming trip because of the earthquake?
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    You may be covered to cancel your trip due to the earthquake, as long as you had a policy in place before the earthquake occurred and you meet your policy's cancellation requirements.

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  • Can I still buy travel insurance for my upcoming trip?
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    Policies are still available for future travel. However, policies can no longer be purchased for the earthquake that has already occurred.

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  • What coverage do I have if an earthquake strikes while I’m at my destination?
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    If you had a policy in place before the earthquake occurred, you may be eligible for travel insurance coverage under various benefits, including Emergency Medical, Medical Evacuation, Trip Interruption and Travel Delay.

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  • Does my travel insurance cover me to come home early because of the earthquake?

    You may be covered to return home early due to the earthquake under the Trip Interruption benefit if you meet your policy's requirements. The policy must have been purchased before the earthquake occurred.

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  • Can I cancel due to the earthquake if I have Cancel For Any Reason?

    If you had a policy in place that included Cancel For Any Reason before the earthquake occurred, you may be covered to cancel your trip due to the earthquake.

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  • What if I’m afraid to travel due to the earthquake?

    Unfortunately, fear of traveling is not a covered reason to cancel on most travel insurance policies.

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