Trawick’s Safe Travel policies contain several ways in which we may provide assistance to our valued clients:
Medical / Injuries / Evacuation up to the maximum stated on the policy.
Evacuation for non-medical reasons – Maximum Coverage $25,000 – Any clients in Nepal that need to make alternative arrangements to get out will be covered under this benefit – Pay and Claim only.
Repatriation of Remains to their home country up to $1,000,000 on most plans.
Cancellation and Interruption- For those who purchased this coverage to go to Nepal PRIOR to the Earthquake they would have a claim for non-refundable expenses to the maximums in their policy if they need to cancel. Any client currently on a tour where Nepal is listed on their itinerary, will have to pay fees and charges to rebook their flights home early. Those costs are eligible expenses and can be claimed. Please note: If a client decides to extend their trip in another city we are not responsible for those costs.
Airlines should be waiving the penalties for changes/Hotels should waive the cancelation fees as well.
Please contact GBG Assist if you need help with a claim form or to ask if your situation is covered.