Northeast Blizzard – All Position Statements

Official position statements from Squaremouth’s travel insurance providers on the Northeast blizzard. 

Allianz Global Assistance 

As of Monday, January 26, 2015, Winter Storm Juno has caused airlines to cancel thousands of flights to and from airports in the Northeast.  Allianz Global Assistance has fully staffed its Travel Operations Center and is currently assisting customers who are changing their travel plans, need travel assistance or would like to file a claim.  As always, our primary concern is for the safety and well being of our customers and we urge any customer who may need help to call us.  We are here 24/7/365 to answer questions and provide travel assistance.

Allianz Travel Insurance customers should remember these important tips:

Customers should contact their travel provider prior to canceling travel arrangements.

Many airlines and other travel suppliers are allowing customers to change their dates of travel without fees and penalties.  If the customer’s travel supplier allows them to change the dates of their trip, they may also change the dates on their travel insurance policy by visiting AllianzTravelInsurance.com or by calling the phone number on their certificate of insurance.

While traveling, customers should take their travel insurance card with them.  It includes their policy number and our toll free travel assistance phone number.  Customers should also review their Letter of Confirmation and Certificate of Insurance/Policy to learn details about their coverage.

Coverage benefits that may apply during a winter storm:

Winter Storm Juno became a known event on January 26, 2015.  Customers who purchased their travel insurance policy prior to that date, may be eligible for the following benefits:

If the customer’s Letter of Confirmation lists Travel Delay as a benefit, they may be eligible to receive reimbursement for additional out of pocket transportation, lodging or meal expenses incurred as a result of a delay by their common carrier of six or more consecutive hours (please note: this benefit has a per person, per day maximum as well as a policy maximum). Some policies also provide coverage for pre-paid, non-refundable expenses lost due to the Travel Delay and may allow customers to cancel or interrupt their trip if their delay causes them to miss more than 50% of their scheduled trip.

Customers may qualify for Trip Cancellation/Interruption benefits if their travel supplier experiences a complete cessation of services for 24 or more consecutive hours due to severe weather.

In addition, coverage for Emergency Medical/Dental expenses and Emergency Medical Transportation may be available.

 

CSA Travel Protection

Winter Storm Juno in the Northeast threatens to become a major snowstorm today through Wednesday, with the potential for blizzard conditions and more than 2 feet of snow.  The National Weather Service issued blizzard warnings well in advance of the storm from the New Jersey shore all the way to Maine, including the cities of New York City, Boston, Providence, Hartford and Portland.  Most of the warnings are in effect from Monday afternoon or evening through late Tuesday night.  At least 28 million people are in the zone of potential blizzard conditions, and millions more will see enough snow to complicate travel.  Customers are strongly encouraged to read their Description of Coverage or Insurance Policy for details regarding their available coverage.  For plans that do offer coverage for adverse weather and natural disasters, please note that there is no coverage for this specific storm under any plans purchased on or afterMonday, January 26, 2015.  Please contact CSA Travel Protection with questions.

 

Global Alert Administrators

With the predicted blizzard approaching, travel plans for persons traveling through airports along the northeastern seaboard (i.e. New York, Philadelphia, Boston, etc.)  may be disrupted beginning Monday, January 26, 2015.  While many travel suppliers and airlines are trying to reroute and/or reprotect travelers on alternate flights, some delays and/or cancellations are inevitable.

We receive many questions regarding what may or may not be covered in weather-related situations.  Following are some general guidelines – subject to the provisions and limits specific to your plan – regarding the various coverages available:

Trip Cancellation, Trip Interruption or Missed Connection – Generally, if your flight is delayed or canceled due to inclement weather, and there is a complete cessation of services for the number of hours (usually 12 or 24 hours) specified in your plan, you can take a an alternate flight when travel is possible and be reimbursed for the unused land or water arrangements  and any of the specified additional transportation expenses, up to the plan limit, or, If this is not feasible, you can cancel your trip.  There is no coverage if you cancel your trip based upon the possibility of a storm striking your home or trip destination, but coverage is available if your home is made uninhabitable by the storm.  Call Customer Service, and we will be happy to review your benefits and plan provisions with you.

Trip/Travel Delay – If your plan includes travel delay benefits, additional meal and accommodation expenses may be reimbursed up to the amount provided by the plan if you have left home and travel is delayed for the number of hours specified in your plan due to flight delays or cancellations.

Again, call Customer Service if you have any questions.

 

MH Ross

With the predicted blizzard approaching, travel plans for persons traveling through airports along the northeastern seaboard (i.e. New York, Philadelphia, Boston, etc.)  may be disrupted beginning Monday, January 26, 2015.  While many travel suppliers and airlines are trying to reroute and/or reprotect travelers on alternate flights, some delays and/or cancellations are inevitable.

We receive many questions regarding what may or may not be covered in weather-related situations.  Following are some general guidelines – subject to the provisions and limits specific to your plan – regarding the various coverages available:

Trip Cancellation, Trip Interruption or Missed Connection – Generally, if your flight is delayed or canceled due to inclement weather, and there is a complete cessation of services for the number of hours (usually 12 or 24 hours) specified in your plan, you can take a an alternate flight when travel is possible and be reimbursed for the unused land or water arrangements  and any of the specified additional transportation expenses, up to the plan limit, or, If this is not feasible, you can cancel your trip.  There is no coverage if you cancel your trip based upon the possibility of a storm striking your home or trip destination, but coverage is available if your home is made uninhabitable by the storm.  Call Customer Service, and we will be happy to review your benefits and plan provisions with you.

Trip/Travel Delay – If your plan includes travel delay benefits, additional meal and accommodation expenses may be reimbursed up to the amount provided by the plan if you have left home and travel is delayed for the number of hours specified in your plan due to flight delays or cancellations.

Again, call Customer Service if you have any questions.

 

RoamRight

Winter storm Juno has the potential to disrupt travel throughout the northeast and New England. RoamRight urges travelers to confirm travel plans before they leave home, and take necessary precautions regarding travel in potential blizzard conditions. Depending on the RoamRight plan, travelers may have trip cancellation/interruption, trip delay, or missed connection benefits.

Covered reasons for weather-related cancellations include:

  • Weather which causes complete cessation of services of your common carrier for at least 24 consecutive hours.
  • Natural Disaster, which includes blizzard, at the site of your destination which renders your destination accommodations uninhabitable.
  • Mandatory evacuation ordered by local authorities at your final destination due to hurricane or other Natural Disaster, with 50% of the total trip length or less remaining on the trip, at the time the mandatory evacuation ends.
  • A cancellation of your trip if your arrival on the trip is delayed and causes you to lose 50% or more of the scheduled trip duration due to the reasons covered under the trip delay benefit.

Note – Reimbursement is subject to airline change and cancellation penalties during weather event.

Should travelers have any questions, they can contact the RoamRight customer service team at 800-699-3845.

 

Tin Leg

Thousands of flight cancellations have already occurred as a result of the Northeast blizzard that is expected to hit on Monday, January 26th, 2015. As of this date, the blizzard is no longer considered unforeseen.

Travelers who purchased a Tin Leg, Economy, Standard or Luxury policy prior to January 26th, 2015, may be eligible for cancellation, interruption or travel delay benefits.

Tin Leg customers who have purchased a policy prior to the blizzard’s announcement are strongly urged to review their coverage as some benefits, including (but not limited to) trip cancellation, interruption, and travel delay, may be applied to this situation.

Covered reasons for weather-related cancellations, interruptions, and delays include (but are not limited to):

  • Inclement weather which results in the complete cessation of travel services at the point of departure or destination for the below specified amounts of time:
    • Tin Leg Economy policy: 48 consecutive hours
    • Tin Leg Standard policy: 24 consecutive hours
    • Tin Leg Luxury policy: 12 consecutive hours
  • Accommodations at a destination are made uninhabitable
  • You and/or your traveling companion have your principal place of residence made uninhabitable by Natural Disaster
  • Reimbursement for meals, accommodations, local transportation, an economy fare ticket to resume your trip, or return to your original destination when delayed en route to or from your a covered trip for the below specified amounts of time:
    • Tin Leg Economy policy: 12 consecutive hours
    • Tin Leg Standard policy: 12 consecutive hours
    • Tin Leg Luxury policy: 6 consecutive hours

If you have any further questions please contact Tin Leg at 844-240-1233.

If you are already traveling and are concerned about coverage, please contact the 24-hour assistance line at 866-887-7105, if you are traveling within the US, or 317-582-2687, if you are traveling outside of the U.S.

 

Travel Safe

With the predicted blizzard approaching, travel plans for persons traveling through airports along the northeastern seaboard (i.e. New York, Philadelphia, Boston, etc.)  may be disrupted beginning Monday, January 26, 2015.  While many travel suppliers and airlines are trying to reroute and/or reprotect travelers on alternate flights, some delays and/or cancellations are inevitable.

We receive many questions regarding what may or may not be covered in weather-related situations.  Following are some general guidelines – subject to the provisions and limits specific to your plan – regarding the various coverages available:

Trip Cancellation, Trip Interruption or Missed Connection – Generally, if your flight is delayed or canceled due to inclement weather, and there is a complete cessation of services for the number of hours (usually 12 or 24 hours) specified in your plan, you can take a an alternate flight when travel is possible and be reimbursed for the unused land or water arrangements  and any of the specified additional transportation expenses, up to the plan limit, or, If this is not feasible, you can cancel your trip.  There is no coverage if you cancel your trip based upon the possibility of a storm striking your home or trip destination, but coverage is available if your home is made uninhabitable by the storm.  Call Customer Service, and we will be happy to review your benefits and plan provisions with you.

Trip/Travel Delay – If your plan includes travel delay benefits, additional meal and accommodation expenses may be reimbursed up to the amount provided by the plan if you have left home and travel is delayed for the number of hours specified in your plan due to flight delays or cancellations.

Again, call Customer Service if you have any questions.

 

Travelex
Winter storms can often disrupt air travel, affecting thousands of travelers across the United States. So far winter storm Juno has triggered over 4,000 flight cancellations.

To help expedite the service process caused by these flight cancellations, Travelex has shared a few tips for travelers. These can be viewed on their official position statement.

 

Trawick International

Winter storm Colbie was named on Monday, January 26, 2015.  Customers are reminded to read their Trawick Safe Travel Plan Description for details regarding their coverage.   For plans that offer travel benefits (delay, interruption, cancellation) for adverse weather and natural disasters, please note that there is no coverage for this specific storm related losses purchased on or afterMonday, January 26, 2015.  If you need to extend your current coverage past your scheduled return date, change a departure date  or if you have questions about your specific coverage, please contact Trawick directly.

USA-ASSIST Worldwide Protection

TravelMedical: 
These plans do not have benefits that can be related with the Blizzard.
 
GlobalTrip:
For Trip Cancellation, Trip Interruption,  Trip Delay/Missed Connection Benefits are not payable If the Plan has been purchased after a storm has been named.

 

The following travel insurance providers have not released an official position statement on the Northeast blizzard as of January 27, 2015. 

Air Ambulance Card 

Azimuth Risk Solutions

APRIL Travel Protection

GeoBlue

HCC Medical Insurance Services

HTH Travel Insurance

iTravelInsured

John Hancock Insurance Agency

MedjetAssist

Seven Corners

Travel Guard

Travel Insured International