Squaremouth informs travelers about events that are expected to have a major impact on travel. This is not a comprehensive list of all worldwide events.

Last Updated: 11/15/16

An earthquake occurred on the South Island of New Zealand on November 13, 2016 (November 14 local time).

Many policies include coverage for natural disasters. If you had a travel insurance policy in effect before November 13, you may be able to cancel your upcoming trip to the New Zealand, or return home early from your trip, if you meet your policy’s requirements. Check with your provider, or view our provider position statements for the New Zealand earthquake, to see what coverage may be available.

This resource is updated regularly with frequently asked questions, provider position statements, and more related to the Nov. 13 earthquake in New Zealand. Information included in this database is subject to change at any time.

If you are currently in New Zealand, contact your provider's 24-Hour Emergency Assistance for help.

You must have had a policy in place before November 13 to be eligible for coverage for the New Zealand earthquake.

You may be able to cancel your upcoming trip to New Zealand, or return home early from your trip, if you meet your policy's requirements.

Contact Squaremouth’s travel insurance experts with your questions. We are available from 8am to 10pm ET daily by chat and by phone at 1-800-240-0369.

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FAQs

  • When can I buy travel insurance to cover an earthquake?

    You can buy travel insurance with coverage for earthquakes up until the day before your departure date.

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  • What types of current events are covered by travel insurance?

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    Travel insurance can cover unforeseen events, including unexpected illnesses, terrorist attacks, inclement weather and natural disasters, and other events that cause a complete cessation of travel, such as a strike of a travel supplier.

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  • What if my flight is delayed because of the earthquake?

    Short Answer If you purchased a travel insurance policy before the earthquake occurred, you may be covered under your policy’s Travel Delay and Missed Connection benefits for a flight delay.

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  • Am I covered if my trip is delayed because of the earthquake?

    Short Answer

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  • Can I cancel my upcoming trip because of an earthquake?

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    Short Answer You may be covered to cancel your trip due to the earthquake, as long as you had a policy in place before the earthquake occurred and you meet your policy's cancellation requirements.

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  • Can I still buy travel insurance after an earthquake happens at my destination?

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    Short Answer Policies are still available for future travel. However, policies can no longer be purchased for the earthquake that has already occurred.

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  • What coverage do I have if an earthquake strikes while I’m at my destination?

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    Short Answer If you had a travel insurance policy in place before the earthquake occurred, you may be eligible for coverage under various benefits, including Emergency Medical, Medical Evacuation, Trip Interruption and Travel Delay.

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  • Does my travel insurance cover me to come home early because of the earthquake?

    Short Answer You may be covered to return home early due to the earthquake under the Trip Interruption benefit if you meet your policy's requirements. The policy must have been purchased before the earthquake occurred.

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  • Can I cancel due to the earthquake if I have Cancel For Any Reason?

    Short Answer If you had a policy in place that included Cancel For Any Reason before the earthquake occurred, you may be covered to cancel your trip due to the earthquake.

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  • What if I’m afraid to travel due to the earthquake?

    Short Answer Unfortunately, fear of traveling is not a covered reason to cancel on most travel insurance policies.

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