Official position statements from Squaremouth’s travel insurance providers on 2015 Valentine’s Day Blizzard.
Allianz Global Assistance
Allianz Global Assistance has fully staffed its Travel Operations Center and is currently assisting customers who are changing their travel plans, need travel assistance or would like to file a claim. As always, our primary concern is for the safety and well-being of our customers and we urge any customer who may need help to call us. We are here 24/7/365 to answer questions and provide travel assistance.
Allianz Travel Insurance coverage benefits that may apply during a winter storm.
If the customer’s Letter of Confirmation lists Travel Delay as a benefit, they may be eligible to receive reimbursement for additional out of pocket transportation, lodging or meal expenses incurred as a result of a delay by their common carrier of six or more consecutive hours (please note: this benefit has a per person, per day maximum as well as a policy maximum). Some policies also provide coverage for pre-paid, non-refundable expenses lost due to the Travel Delay and may allow customers to cancel or interrupt their trip if their delay causes them to miss more than 50% of their scheduled trip.
Customers may qualify for Trip Cancellation/Interruption benefits if their travel supplier experiences a complete cessation of services for 24 or more consecutive hours due to severe weather.
In addition, coverage for Emergency Medical/Dental expenses and Emergency Medical Transportation may be available.
Allianz Travel Insurance customers should remember these important tips:
Customers should contact their travel provider prior to canceling their travel arrangements. Many airlines and other travel suppliers are allowing customers to change their dates of travel without fees and penalties. If the customer’s travel supplier allows them to change the dates of their trip, they may also change the dates on their travel insurance policy by visiting AllianzTravelInsurance.com or by calling the phone number on their certificate of insurance.
While traveling, customers should take their travel insurance card with them. It includes their policy number and our toll free travel assistance phone number. Customers should also review their Letter of Confirmation and Certificate of Insurance/Policy to learn details about their coverage.
The “Valentine’s Day Blizzard”, officially named Winter Storm Neptune, is set to bring heavy snow to the North East during Valentine’s Day weekend, with the heaviest snow expected on February 14th. This is the most recent Winter Storm to affect the area, after almost three weeks of freezing temperatures and record snowfall.
A main concern of local authorities is the threat of collapsing roofs under pounds of snow and ice. All Tin Leg plans include coverage for travelers whose homes become uninhabitable due to a natural disaster, including a blizzard. Under the Trip Cancellation and Interruption benefit, travelers may be eligible to be reimbursed for the unused expenses of their trip, as well as last-minute return airfare.
Travelers who purchased a Tin Leg, Economy, Standard or Luxury policy prior to February 13th, 2015, may be eligible for cancellation, interruption or travel delay benefits.
Tin Leg customers who have purchased a policy prior to the blizzard’s announcement are strongly urged to review their coverage as some benefits, including (but not limited to) trip cancellation, interruption, and travel delay, may be applied to this situation.
Covered reasons for weather-related cancellations, interruptions, and delays include (but are not limited to):
- Inclement weather which results in the complete cessation of travel services at the point of departure or destination for the below specified amounts of time:
- Tin Leg Economy policy: 48 consecutive hours
- Tin Leg Standard policy: 24 consecutive hours
- Tin Leg Luxury policy: 12 consecutive hours
- Accommodations at a destination are made uninhabitable
- You and/or your traveling companion have your principal place of residence made uninhabitable by Natural Disaster
- Reimbursement for meals, accommodations, local transportation, an economy fare ticket to resume your trip, or return to your original destination when delayed en route to or from your a covered trip for the below specified amounts of time:
- Tin Leg Economy policy: 12 consecutive hours
- Tin Leg Standard policy: 12 consecutive hours
- Tin Leg Luxury policy: 6 consecutive hours
If you have any further questions please contact Tin Leg at 844-240-1233.
If you are already traveling and are concerned about coverage, please contact the 24-hour assistance line at 866-887-7105, if you are traveling within the US, or 317-582-2687, if you are traveling outside of the U.S.
The following travel insurance providers have not released an official position statement on 2015 Valentine’s Day Blizzard as of February 13, 2015.
Air Ambulance Card
Azimuth Risk Solutions
APRIL Travel Protection
HCC Medical Insurance Services
HTH Travel Insurance
John Hancock Insurance Agency
Travel Insured International