Archives: FAQs

Am I covered to cancel my trip if my family member contracts to Norovirus?

Last Updated: 02/01/2017

If one of your family member contracts the Norovirus prior to your departure, you may be covered by your policy’s Trip Cancellation benefit. More Detail Trip Cancellation can reimburse all of your prepaid and non-refundable trip expenses if you need to cancel for a covered reason. Common covered reasons include illness, injury, or death of ...

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What if I get the Norovirus while on my trip?

Last Updated: 02/01/2017

If you contract the Norovirus while traveling, you may be covered for related medical expenses and to return home early if medically necessary. Contact your provider’s 24-Hour Emergency Assistance department as soon as possible for advice and direction. More Detail The Emergency Medical benefit is designed to reimburse the costs of medical treatment associated with ...

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What if I get the Norovirus before my trip?

Last Updated: 02/01/2017

If you get the Norovirus before your trip, you may be covered by your policy’s Trip Cancellation benefit. More Detail The Trip Cancellation benefit can reimburse 100% of your prepaid and non-refundable trip expenses if you become ill and need to cancel your trip before your departure date. In order to be covered, you must ...

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Can I cancel my trip if I’m worried about getting the Norovirus?

Last Updated: 02/01/2017

Fear of contracting the Norovirus is not a covered reason to cancel a trip under standard Trip Cancellation policies. More Detail You can only cancel due to fear of the Norovirus if you purchased the Cancel For Any Reason upgrade. This benefit allows you to cancel for a reason that is not otherwise covered, including ...

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What types of current events are covered by travel insurance?

Last Updated: 01/16/2017

Travel insurance can cover unforeseen events, including terrorist attacks, inclement weather and natural disasters. More Detail In order for any event to be covered, travelers must purchase the policy before the event occurs. Coverage for terrorist attacks: In order for an attack to be covered, it must be deemed an act of terrorism by the ...

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Can I cancel my trip because of a CDC Alert?

Last Updated: 01/16/2017

A CDC alert is not a covered reason to cancel a trip under standard Trip Cancellation policies. More Detail The only benefit that allows a trip to be cancelled because of a CDC travel alert is the Cancel for Any Reason benefit. Cancel For Any Reason allows you to cancel for a reason that is ...

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If there is a storm, when can I no longer be covered by travel insurance?

Last Updated: 01/16/2017

You can only be covered for a storm if you purchased your travel insurance policy before the storm was named. More Detail Travel insurance providers consider the naming of a storm the cut-off date for coverage. Once a storm is named, it is considered a known event, meaning no new policies can be purchased to ...

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When is an attack considered terrorism by travel insurance?

Last Updated: 01/16/2017

For an attack to be covered by travel insurance, it must be deemed an act of terrorism by the U.S. Department of State. More Detail Many policies provide Terrorism coverage within the Trip Cancellation and Trip Interruption benefits. In order for an attack to be covered, the incident must first be declared an act of ...

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Am I covered to cancel my trip if my flight is cancelled because of the airport closure?

Last Updated: 01/07/2017

Standard Trip Cancellation policies will likely not provide cancellation benefits due to the shooting. More Detail Trip Cancellation policies only cover specific events that cause flights to be delayed or cancelled. Common covered reasons include inclement weather, natural disasters, terrorist attacks, and mechanical breakdown of the common carrier. Unless the shooting is deemed a terrorist ...

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