Infectious Diseases

Am I covered if I’m denied boarding a cruise because of coronavirus concerns?

Last Updated:

Many cruise lines are not letting travelers board the ship if they have recently been to China or if they have a fever at the time of boarding. Unfortunately, travel insurance coverage for this situation is very limited.

Due to concerns over the coronavirus spreading, many cruise lines aren’t letting travelers board the ship if they’ve been to China within the past 30 or 60 days. To avoid being denied, affected travelers are wondering if they are able to change their flights so they don’t fly through China. While travelers may be able to do that and catch up with their cruise at a port along the way, the additional transportation expenses or missed portion of the cruise will not be covered by travel insurance, as this does not fall under the list of covered reasons for Trip Interruption.

Cruise lines are also screening travelers for fevers at the time of boarding. In the event a traveler is denied boarding because they have a fever when boarding, they may be covered for their unused trip expenses and the additional transportation expenses they incur to return home, as long as they have documentation from a licensed physician stating that they cannot travel.

This information may vary based on the travel insurance policy. If you have questions about a specific policy, please contact us directly at 800-240-0369. Our customer service representatives are available from 8am to 10pm ET, seven days a week, and are delighted to help!


Notes to editors

About Squaremouth: Squaremouth compares travel insurance policies from every major travel insurance provider in the United States. Using Squaremouth's comparison engine and third-party customer reviews, travelers can research and compare travel insurance policies side-by-side. More information can be found at