Infectious Diseases

Amid the Level 4 travel alert, can I still book future trips?

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On March 19, the U.S. State Department issued a Level 4: Do Not Travel advisory, the highest possible level of travel advisory, advising U.S. citizens to avoid all international travel due to the impact of the coronavirus pandemic.

During this time, travelers are still able to book future trips for travel outside of the travel ban, although it remains unclear how long the Level 4 Alert will last.

If you book a future trip, or already have a future trip booked, and it is canceled due to the travel ban, standard travel insurance coverage is not available. In the event of a travel ban or a travel supplier canceling a trip, only policies with the Cancel For Any Reason upgrade can partially reimburse travelers who need to cancel.

However, many travel suppliers are offering refunds or credits during this time. If you book a future trip and it is canceled, your travel insurance provider will typically allow you to modify your policy to cover a future trip. If the trip is just rescheduled, you can also update your policy to cover the new travel dates.

This information may vary based on the travel insurance policy. If you have questions about a specific policy, please contact us directly at 800-240-0369. Our customer service representatives are available from 8am to 10pm ET, seven days a week, and are delighted to help! We are working to answer customer calls and emails as quickly as possible. We apologize for any delays and appreciate your patience.


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