If you have been infected with Ebola while traveling, please contact the 24-Hour Emergency Assistance number provided to you with your travel insurance policy.
Contacting the 24-Hour Emergency Assistance number provided to you with your travel insurance policy will allow you to notify your provider so they can begin communication with your treating physician.
Emergency Medical coverage may be available to provide coverage for the cost of medical treatment related to an unexpected illness such as Ebola.
If a local physician recommends that you should return home for treatment, appropriate transportation can be arranged by the emergency assistance provider included in your policy. If your policy includes trip interruption coverage, you may also be reimbursed for the unused portion of your trip expenses if you have to return home early due to an unforeseen illness.
This information is time sensitive and may change as events unfold. Please check back for updated FAQs and provider position statements.
This information may vary based on the travel insurance policy. If you have questions about a specific policy, please contact us directly at 800-240-0369. Our customer service representatives are available 24/7 and are delighted to help!