Infectious Diseases

How does the coronavirus travel ban affect travel insurance?

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The United States Government announced a travel ban restricting travel to the United States from 28 European countries, including the 26 Schengen countries, the United Kingdom and Ireland. Squaremouth understands that many travelers are concerned about the impact the coronavirus travel ban may have on future trips.

Most travel insurance policies do not provide cancellation coverage if a trip is canceled due to a travel ban or because airlines have canceled flights. In this case, Squaremouth recommends that all affected travelers reach out to their travel suppliers for information, as many airlines and cruise lines are offering refunds or vouchers for canceled trips.

Squaremouth is closely monitoring the situation to ensure our customer service department is fully aware of coverage and limitations that apply as this situation evolves. As new information becomes available regarding the plans and impact of the travel ban, it will be clearer what coverage, if any, is available within travel insurance. Certain benefits, including Trip Cancellation, Cancel For Any Reason, Emergency Medical, and Medical Evacuation, may still be available, however coverage is limited.

This information may vary based on the travel insurance policy. If you have questions about a specific policy, please contact us directly at 800-240-0369. Our customer service representatives are available from 8am to 10pm ET, seven days a week, and are delighted to help! We are working to answer customer calls and emails as quickly as possible. We apologize for any delays and appreciate your patience.


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