I was scheduled to return home today, but my flight out of Brussels is canceled. What is covered by travel insurance?

If your scheduled return flight home from Brussels is canceled due to the Brussels Airport closure following the terrorist attacks, you may be covered by your travel insurance for expenses during your delay, as well as additional expenses to return home.

The Travel Delay benefit can provide coverage for necessary expenses while delayed, such as meals, accommodations and local transportation. This benefit may be available even if your policy does not include Terrorism coverage. However, some policies will not cover for delays on your return trip.

The Trip Interruption benefit can provide coverage for additional expenses to return home, such as flight change fees or transportation to an alternative airport, if your return flight is canceled due to terrorism. Your policy must include Terrorism coverage and you must meet your policy’s requirements for Terrorism coverage.

If your flight is diverted, but you do not wish to stay in your new destination, please browse our other FAQ’s for your particular situation:

To determine if your specific policy covers the Brussels terrorist attacks on March 22, 2016, contact your travel insurance provider to understand your coverage and, if necessary, begin the claims process. Contact information for each provider can be found on your certificate, as well as in our Claims information center.

This information is time sensitive and may change as events unfold. Please check back for updated FAQs and provider position statements. Information may vary based on the travel insurance policy. If you have questions about a specific policy, please contact us directly at 800-240-0369. Our customer service representatives are available 24/7.


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