Las Vegas Shooting

Las Vegas Shooting – Provider Position Statements

Las Vegas Shooting – Provider Position Statements

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Official position statements from Squaremouth’s travel insurance providers on the shooting in Las Vegas.

APRIL Travel Protection

The recent shooting in Las Vegas is not a covered event under April policies provided that the incident was not deemed an act of terrorism by the U.S. Department of State. This declaration from the U.S. Department of State is required to activate coverage under our April travel insurance policies.

For more information, please refer to your policy document, or feel free to contact our Customer Service team at 855-277-4587 or via email at

HTH Worldwide

At least 58 people were killed and 515 more injured on October 1, 2017 just after 10 p.m., when a gunman opened fire on a crowd gathered on the Las Vegas strip to watch the Route 91 Harvest Music Festival, in what is now considered the worst mass shooting in U.S. history. The gunman, identified as 64 year old Stephen Paddock, fired hundreds of bullets from a military style automatic weapon down into the crowd, from his room on the 32nd floor of the Mandalay Bay Resort and Casino. He was found dead inside his hotel room from an apparent suicide, by authorities who responded to the incident.

As of Monday, October 2, 2017 this event has not been identified as a terrorist attack. If it is, this tragic event may meet the guidelines and requirements for coverage under our HTH TripProtector plans.

For TripProtector plan members, we may cover trip cancellation and trip interruption caused by a Terrorist Incident that occurs in a city listed on Your Trip itinerary during the Trip. This same city must not have experienced a Terrorist Incident within the ninety (90) days prior to the Terrorist Incident that is causing the cancellation of Your Trip. Benefits are not provided if the Travel Supplier offers a substitute itinerary. This does not include flight connections or other transportation arrangements to reach your destination. Customers are strongly encouraged to read their Description of Coverage or Insurance Policy for details regarding their available coverage.

HTH Worldwide has dedicated multilingual resources available 24/7 for members in Las Vegas who are in need of medical care and assistance. For assistance during a medical emergency, please call our Global Health & Safety team at +1.610.254.8771

Please visit the member area on or download the mPassport mobile app to view security profiles and/or sign up for news alerts.


Medjet is aware of the incident in Las Vegas, NV, and is monitoring the situation. We remind all MedjetAssist Members who may be affected that the Medical Emergency number here at Medjet is 1.800.527.7478 (US & Canada), +1.205.595.6626 (worldwide collect). No actions are being taken currently.

Tin Leg

On October 1, 2017, a gunman fired shots into a crowd at a country concert in Las Vegas, killing more than 50 people and injuring more than 400 others.

What you need to know about your policy:
As of October 1, the U.S. Department of State has not officially deemed the incident an act of terrorism, meaning there is no coverage for losses related to the attack for current Tin Leg policyholders.

If the attack is named a terrorist event, there may be coverage for Tin Leg customers to cancel or interrupt their trip. In order to be eligible for these benefits, a Tin Leg policy must have been purchased prior to October 1.

Trip Cancellation and Trip Interruption coverage for Terrorism:
In order for an event to be covered under Tin Leg policies, the event must occur on or after the policy’s effective date and must be deemed an act of terrorism by the U.S. Department of State. It also must meet at least one of the following requirements:

  • The terrorist incident must occur within 7 days of your departure and within 50 miles of a city listed on your itinerary.
  • The terrorist attacks result in the complete cessation of travel services at the point of departure or destination for the following specified amounts of time:
    • Tin Leg Economy policy: 48 consecutive hours
    • Tin Leg Standard policy: 24 consecutive hours
    • Tin Leg Luxury policy: 12 consecutive hours

In addition to Trip Cancellation and Trip Interruption coverage, other benefits, including Trip Delay, Emergency Medical, and Medical Evacuation, may also be available for coverage related to this event.

In the event of an emergency, please contact Tin Leg’s 24-Hour Emergency Assistance department as soon as reasonably possible at:

Emergency Assistance Inside US: 1-844-927-9265 (Toll Free)
Emergency Assistance Outside US (Collect Call): 001-727-264-5657
Emergency Assistance Email:

In the event of a claim, please contact Tin Leg’s Claim department at 1-844-240-1233 or
Start your claim online:

Please contact Tin Leg with any questions at 1-844-240-1233, we are delighted to answer any additional questions.