London Parliament Attacks – Provider Position Statements

Official position statements from Squaremouth’s travel insurance providers on the attack outside the London Houses of Parliament.

Berkshire Hathaway Travel Protection

Berkshire Hathaway Travel Protection is still in the process of identifying any of our travelers who may have been affected by today’s London terror attack. We are prepared to assist all of our customers impacted by the attack, and we will be notifying affected travelers as soon as they are identified.

Depending on the BHTP policy purchased, travelers may be eligible for coverage that interrupts travel plans. Our customers can contact BHTP at 844-411-BHTP to review the specific benefits of their policy.

Tin Leg

On March 22, 2017, a man drove into a crowd and stabbed an armed officer outside the London Houses of Parliament.

What you need to know about your policy:
As of March 22, the U.S. Department of State has not officially deemed the incident an act of terrorism, meaning there is no coverage for losses related to the attack for current Tin Leg policyholders.

If the attack is named a terrorist event, there may be coverage for Tin Leg customers to cancel or interrupt their trip. In order to be eligible for these benefits, a Tin Leg policy must have been purchased prior to March 22.

Trip Cancellation and Trip Interruption coverage for Terrorism:
In order for an event to be covered under Tin Leg policies, the event must occur on or after the policy’s effective date and must be deemed an act of terrorism by the U.S. Department of State. It also must meet at least one of the following requirements:

  • The terrorist incident must occur within 7 days of your departure and within 50 miles of a city listed on your itinerary.
  • The terrorist attacks result in the complete cessation of travel services at the point of departure or destination for the following specified amounts of time:
    • Tin Leg Economy policy: 48 consecutive hours
    • Tin Leg Standard policy: 24 consecutive hours
    • Tin Leg Luxury policy: 12 consecutive hours

In addition to Trip Cancellation and Trip Interruption coverage, other benefits, including Trip Delay, Emergency Medical, and Medical Evacuation, may also be available for coverage related to this event.

In the event of an emergency, please contact Tin Leg’s 24-Hour Emergency Assistance department as soon as reasonably possible at:

Emergency Assistance Inside US: 1-844-927-9265 (Toll Free)
Emergency Assistance Outside US (Collect Call): 001-727-264-5657
Emergency Assistance Email: emergency@tinleg.com

In the event of a claim, please contact Tin Leg’s Claim department at 1-844-240-1233 or claims@tinleg.com.
Start your claim online: https://tinleg.com/claims/online

Please contact Tin Leg with any questions at 1-844-240-1233, we are delighted to answer any additional questions.

Travelex

Unfortunately in today’s world, acts of terror have become more prevalent and greatly impact our daily lives. Travelex Insurance Services’ protection plans do provide coverage for Terrorist Acts under some plans. A Travelex protection plan with coverage for Terrorist Acts must have been purchased prior to the date when an Terrorist Act became foreseeable to be eligible for coverage.

Terrorist Act: London House of Parliament
Date Event Became Foreseeable: March 22, 2017

Please refer to your applicable Description of Coverage for complete details regarding Terrorist Act benefits, as various Travelex plans may not offer Terrorism coverage.
For plan questions contact Travelex Customer Solutions at 800.228.9792.

TravelSafe

On Wednesday, March 22nd, 2017, four people were killed and dozens injured during a terrorist attack in London England. TravelSafe extends our deepest sympathies to those impacted by this tragedy. As this is considered a terrorist attack, this horrific event meets the guidelines and requirements for coverage under certain TravelSafe travel protection plans.

Plans purchased on or before March 21st, 2017, may have coverage for these attacks.

Any travelers currently in London and in need of assistance should please contact their plan’s 24 hour emergency assistance hotline. Representatives are available at all times to assist arranging emergency medical transportation and treatment. Clients’ safety and wellbeing is our priority.

TravelSafe understands other travel plans may be impacted by this event. Travelers currently on their trip may incur unexpected costs from delays or missed flights. Many plans offer trip delay coverage after a 6 hour delay and missed connection coverage after a 3 hour delay. Trip interruption coverage may also apply if portions of the trip cannot be completed because of the attack, or if it is necessary to return home early. Please contact TravelSafe with questions, and please always review the plan documents for details.

For those with upcoming travel plans to London, England, trip cancellation coverage due to a terrorist attack may be available. Some plans require the trip departure to be within 30 days of the attack in order for coverage to apply. To confirm whether coverage is available for your scheduled trip, please consult your plan documents or call us with your questions. Agents are available 24/7 and eager to assist you.

This information is a general overview of coverage benefits that may apply if travel plans are impacted by this terror attack. The coverage available will be based on the terms in your travel protection plan. Please refer to your plan documents to learn more or contact TravelSafe with questions. Agents are available 24/7 and happy to help.

TripAssure

On Wednesday, March 22nd, 2017, four people were killed and dozens injured during a terrorist attack in London England TripAssure extends our deepest sympathies to those impacted by this tragedy. As this is considered a terrorist attack, this horrific event meets the guidelines and requirements for coverage under certain TripAssure travel protection plans.

Plans purchased on or before March 21st, 2017, may have coverage for these attacks.

Any travelers currently in London and in need of assistance should please contact their plan’s 24 hour emergency assistance hotline. Representatives are available at all times to assist arranging emergency medical transportation and treatment. Clients’ safety and wellbeing is our priority.

TripAssure understands other travel plans may be impacted by this event. Travelers currently on their trip may incur unexpected costs from delays or missed flights. Many plans offer trip delay coverage after a 6 hour delay and missed connection coverage after a 3 hour delay. Trip interruption coverage may also apply if portions of the trip cannot be completed because of the attack, or if it is necessary to return home early. Please contact TripAssure with questions, and please always review the plan documents for details.

For those with upcoming travel plans to London, England, trip cancellation coverage due to a terrorist attack may be available. Some plans require the trip departure to be within 30 days of the attack in order for coverage to apply. To confirm whether coverage is available for your scheduled trip, please consult your plan documents or call us with your questions. Agents are available 24/7 and eager to assist you.

This information is a general overview of coverage benefits that may apply if travel plans are impacted by this terror attack. The coverage available will be based on the terms in your travel protection plan. Please refer to your plan documents to learn more or contact TripAssure with questions. Agents are available 24/7 and happy to help.