Official position statements from Squaremouth’s travel insurance providers about coverage for the Taiwan Earthquakes.
A magnitude 6.4 earthquake was reported at 11:50 PM (local time) on Tuesday, February 6 in Taiwan’s Hualien County. We urge all of our customers to take care if choosing to travel to Hualien County, Taiwan.
Please note that this event qualifies as an Unforeseen Event under the terms and conditions of the AXA
Travel Insurance Plan and policies for travel to Hualien County, Taiwan purchased prior to Tuesday, February 6 at 11:50 PM (Taiwan time) may cover the event. Please refer to your policy for available benefits, terms, conditions, limits and exclusions.
Policies purchased after Tuesday, February 6 at 11:50 (Taiwan time) for travel to Hualien County, Taiwan, do not cover this event as it is no longer considered unforeseen.
For more information regarding this earthquake, please visit: http://www.pdc.org/
We urge you to contact your travel supplier(s) prior to canceling your travel arrangements. Airlines and other travel suppliers may allow you to change your dates of travel without fees and penalties. If your travel supplier allows you to change the dates of your trip, you may also change the dates of your travel insurance policy by calling AXA at 1-855-327-1442.
For information on how to file a travel insurance claim, please call 1-855-327-1442 or email firstname.lastname@example.org.
Earthquake struck Taiwan on 2.4.18. This became a foreseen event at that time. In order to have coverage policies must have been purchased prior to 2.4.18.
On February 4, 2018, a strong earthquake struck Taiwan, killing and injuring many and destroying several structures. We extend our deepest condolences to those who have been affected.
Travel Insured International has determined that the earthquake in Taiwan became a known event on February 4, 2018, and confirms to travelers that coverage against natural disasters may be included in plans purchased under the company’s Worldwide Trip Protector brand including Worldwide Trip Protector Plus, Worldwide Trip Protector, and Worldwide Trip Protector Lite.
Travel Insured plan holders who purchased on or before February 3, 2018 and whose itineraries include Taiwan may be eligible for coverage within the Trip Cancellation, Trip Interruption or Travel Delay benefits because of a natural disaster.
The plans provide Trip Cancellation or Trip Interruption coverage when a Natural Disaster causes the insured traveler’s primary place of residence or destination to be rendered uninhabitable and remains uninhabitable during the time of the scheduled trip dates. The plans also provide Travel Delay coverage if the traveler is delayed for 6 or more hours while en route to or from, or during the trip. Travelers are reminded that they must purchase a plan before the earthquake occurred in order to obtain coverage. Once the earthquake occurs it is no longer unforeseen, and coverage is no longer available.
For insured travelers who purchased Cancel for Any Reason coverage, we remind you that cancellations must be made 48 or more hours prior to scheduled departure and payment is limited to 75% of the non-refundable trip cost up to the stated plan maximum limit.
Every Travel Insured plan also includes Non-Insurance Emergency Travel Assistance Services available 24/7 to help travelers whenever they are in need of assistance during their trip. Please refer to your actual plan document for the specific terms and conditions of the specific plan purchased as eligibility for coverage varies based on the specific plan terms, conditions and limitations, and may vary by state or may not be available in all states. Travel Insured recommends travelers purchase proper travel protection in case of unforeseen circumstances.
At this time, we advise travelers to take enhanced precautions. Please contact us at 1-800-243-3174 with any questions you may have.