Squaremouth informs travelers about events that are expected to have a major impact on travel. This is not a comprehensive list of all worldwide events.

Toronto Van Attack

Toronto Van Attack – Provider Position Statements

Toronto Van Attack – Provider Position Statements

Last Updated:

Official position statements from Squaremouth’s travel insurance providers on the Toronto Van Attack that occurred on April 23, 2018.

GeoBlue

On Monday April 23rd, 2018 a van plowed into a crowded sidewalk in Toronto, Ontario, Canada killing ten pedestrians and injuring fifteen others. The perpetrator, who was apprehended just several blocks from the scene of the incident, has been identified as 25-year-old Alek Minassian. He was previously unknown to the police and is currently facing 10 counts of first degree murder and 13 counts of attempted murder. While a possible motive has not yet been determined, authorities and witnesses are describing the incident as intentional. Police are seeking help from the public to identify the remaining victims and are cautioning residents and travelers to the impacted area to remain vigilant of their surroundings and report any suspicious activity.

As of Tuesday, April 24th, this event has not been identified as a terrorist attack. If it is, this tragic event may meet the guidelines and requirements for coverage under our GeoBlue plans.

GeoBlue has dedicated multilingual resources available 24/7 for members in Toronto who are in need of medical care and assistance. For assistance during a medical emergency, please call our Global Health & Safety team at +1.610.254.8771

Please visit the member area on geobluetravelinsurance.com or download the GeoBlue mobile app to view security profiles and/or sign up for news alerts.

HTH Worldwide

On Monday April 23rd, 2018 a van plowed into a crowded sidewalk in Toronto, Ontario, Canada killing ten pedestrians and injuring fifteen others. The perpetrator, who was apprehended just several blocks from the scene of the incident, has been identified as 25-year-old Alek Minassian. He was previously unknown to the police and is currently facing 10 counts of first degree murder and 13 counts of attempted murder. While a possible motive has not yet been determined, authorities and witnesses are describing the incident as intentional. Police are seeking help from the public to identify the remaining victims and are cautioning residents and travelers to the impacted area to remain vigilant of their surroundings and report any suspicious activity.

As of Tuesday, April 24th, this event has not been identified as a terrorist attack. If it is, this tragic event may meet the guidelines and requirements for coverage under our HTH TripProtector plans.

For TripProtector plan members, we may cover trip cancellation and trip interruption caused by a Terrorist Incident that occurs in a city listed on Your Trip itinerary during the Trip. This same city must not have experienced a Terrorist Incident within the ninety (90) days prior to the Terrorist Incident that is causing the cancellation of Your Trip. Benefits are not provided if the Travel Supplier offers a substitute itinerary. This does not include flight connections or other transportation arrangements to reach your destination. Customers are strongly encouraged to read their Description of Coverage or Insurance Policy for details regarding their available coverage.

HTH Worldwide has dedicated multilingual resources available 24/7 for members in Toronto who are in need of medical care and assistance. For assistance during a medical emergency, please call our Global Health & Safety team at +1.610.254.8771

Please visit the member area on hthtravelinsurance.com or download the mPassport mobile app to view security profiles and/or sign up for news alerts.

Tin Leg

On April 23, 2018, a man drove a van into a group of people in Toronto, Canada, killing 10 people and injuring at least 15 others.

What you need to know about your policy:
As of April 24, the U.S. government has not declared the incident an act of terrorism, meaning there is currently no coverage for losses related to the attack for current Tin Leg policyholders.

If the attack is named a terrorist event, there may be coverage for Tin Leg Standard or Luxury customers to cancel or interrupt their trip. In order to be eligible for these benefits, a Standard or Luxury policy must have been purchased prior to April 23. Tin Leg Economy policyholders do not have coverage for terrorist incidents.

Trip Cancellation and Trip Interruption Coverage for Terrorism:
In order for an event to be covered under the Tin Leg Standard or Luxury policies, it must occur on or after your policy’s effective date and must be deemed an act of terrorism by the U.S. government. It also must occur within 30 days of your departure date and meet the following requirements:

  • The incident must be in connection to an organization that has the intent to overthrow or influence the government
  • The incident must not be an act of war
  • The incident must result in loss of life or major damage to property

In addition to Trip Cancellation and Trip Interruption coverage, other benefits, including Trip Delay, Emergency Medical, and Medical Evacuation, may also be available for coverage related to this event.

In the event of an emergency, please contact Tin Leg’s 24-hour Emergency Assistance department as soon as reasonably possible at:

  • Emergency Assistance Inside US: 844-927-9265 (Toll Free)
  • Emergency Assistance Outside US (Collect Call): 001-727-264-5657
  • Emergency Assistance Email: emergency@tinleg.com

In the event of a claim, please contact Tin Leg’s Claims department at 844-240-1233 or claims@tinleg.com.
Start your claim online: https://www.tinleg.com/report-claim/

Please contact Tin Leg with any questions at 844-240-1233, we are delighted to answer any additional questions.

Trawick

Trawick Members who have a Safe Travels USA trip Protection , Safe Travels Multinational Trip Protection, Safe Travels 3 in 1, Single Trip or First Class policy that was purchased before the Attack, may be eligible for Trip Cancellation, Trip Interruption, Travel Delay and or Emergency Assistance if they are directly affected by the Attack. Please see the policy wording for more details or contact Trawick International at 888-301-9289. Members who are currently in Toronto covered by any other Trawick International protection program that need medical attention due to an injury or sickness as a result of the attack will be covered the same as any other injury or sickness. Please contact GBG Assist 877-916-7920 to find a provider in the area or ask questions about what coverage you may have that can be used for an Emergency or to cancel your trip. The Attack is no longer considered an unforeseen event for new purchases of Trip Cancellation protection.