On July 15, 2016, there was an attempted coup in Turkey, which resulted in an FAA ban on all flights between the United States and Turkey. The FAA ban was lifted on July 18. On July 20, Turkey declared a state of emergency.
What you need to know about your policy:
These events do not fall within the unforeseen events covered under the Trip Cancellation or Trip Interruption benefits of Tin Leg policies and there is no coverage for losses related to the attempted coup for current Tin Leg policyholders.
Travelers who have already departed on their trip may be eligible for Trip Delay benefits if they experience a travel delay during their covered trip.
In order to be eligible for these benefits, a Tin Leg policy must have been purchased prior to July 15, 2016.
Coverage for Travel Delay
In order to be covered under the Trip Delay benefit within Tin Leg policies, it must meet the following requirements for minimum length of delay:
- Tin Leg Economy policy: 12 consecutive hours
- Tin Leg Standard policy: 12 consecutive hours
- Tin Leg Luxury policy: 6 consecutive hours
In addition to Trip Delay coverage, other benefits, including Emergency Medical and Medical Evacuation, may also be available for coverage related to this event.
If you cannot go on your trip due to the FAA ban, or if you choose to cancel your trip, contact the claims department. You may be able to receive a pro-rated refund of your premium or transfer your policy for another trip.
In the event of an emergency, please contact Tin Leg’s 24-Hour Emergency Assistance department as soon as reasonably possible at:
Emergency Assistance Inside US: 844-927-9265 (Toll Free)
Emergency Assistance Outside US (Collect Call): 001-727-264-5657
Emergency Assistance Email: email@example.com
In the event of a claim, please contact Tin Leg’s Claim department at 844-240-1233 or firstname.lastname@example.org
Start your claim online: https://tinleg.com/claims/online/
Please contact Tin Leg with any questions at 844-240-1233, we are delighted to answer any additional questions.