Hurricane Matthew – Travelex

Travelex – Hurricane Matthew Travel Insurance Coverage Position Statement

Posted: 09/30/2016

2016 Hurricane Season

Hurricane season is upon us and it may affect travel, with multiple flight cancellations, delays, and an uninhabitable destination to name a few.  Some airlines may alert travelers they will waive change/cancel fees and fare differences for customers impacted by a hurricane. Other airlines are advising travelers to check the flight status before leaving for the airport.

Travelex protection plans must have been purchased prior to the date when an event becomes foreseeable.  Customers who purchased their plan prior to a storm may be eligible for coverage. Please refer to the appropriate Description of Coverage for information regarding plan coverage, travel assistance services and instructions on how to file a claim.

Hurricane Name

Date Event Became Foreseeable

Hurricane Matthew

September 29, 2016

Hurricane Newton

September 5, 2016

Hurricane Hermine

September 1, 2016

Hurricane Madeline

August 29, 2016

Hurricane Gaston

August 28, 2016

Hurricane Lester

August 27, 2016

For plan questions contact Travelex’s Customer Solutions at 800.228.9792.

For a summary of the plan details on coverages, benefits, limitations and exclusions of the insurance plan, please refer to the applicable Description of Coverage and/or Group Certificate/Individual Policy. *Travel Insurance is underwritten by Transamerica Casualty Insurance Company, Columbus, Ohio; NAIC # 10952. 1294947