Emergency Assistance Contact Info
In the event of a life-threatening emergency, first call the local emergency authorities to receive immediate care. IMG assistance is available worldwide 24 hours a day, 7 days a week to help with a range of medical and travel issues and emergencies.
IMG Emergency Assistance Contact Information
24 Hour Emergency Assistance
Outside USA: 317-655-4500 (collect call)
Inside USA: 800-628-4664 (toll free)
If possible, we recommend having your policy number, current location, email address, a local telephone number, and details of the situation available when calling.

Multi-Award Winning Customer Service Team

Squaremouth’s outside-the-box approach to customer service has been recognized nationally and internationally, with 11 awards in 5 years. Customer service is part of everybody’s job at Squaremouth. Every employee spends time on the phone with customers each week.

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$30,000 Contest Encourages Reading Policy Documents

To highlight the importance of reading policy documents from start to finish, Squaremouth awarded one customer $10,000 in a secret contest for being the first to read hers. Then, we gave another $10,000 to a children’s literacy charity and $5,000 each to two schools.

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$1,000 Tips Shine a Light on Service

Squaremouth, a company that puts a focus on customer service, rewards 20 outstanding customer service providers in St. Petersburg, Florida with $1,000 cash tips. Then, one received an additional $10,000 as the Thank You Campaign’s grand prize winner.

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One of America’s Best and Fastest-Growing Companies

Squaremouth is consistently awarded for its unique company culture and steady revenue growth. This includes national recognition from Inc. Magazine, Fortune, and Entrepreneur, and local recognition from the Tampa Bay Business Journal and Florida Trend.

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