Why are some providers not listed on the Squaremouth website?

Some providers are not on our website due to administrative reasons. However, we are happy to recommend them to anyone who inquires, as they are reputable companies who are well-known for their travel insurance products. If a customer wants to purchase a policy from one of those providers specifically, they will need to do so directly with that respective provider.

What type of policies are travel partners paid commission for?

Travel partners receive commission for all single trip and annual policies sold using their affiliate ID. However, we are unfortunately unable to provide commission for group policy sales. Group policies are not sold through our system, therefore we are unable to track group policy sales to credit them to a travel partner account. In addition to group policies, travel partners […]

How can I view my account history or make changes to my account details?

You can access your sales and payment history at any time by logging into your travel partner portal. To log in, please use the following URL: https://www.squaremouth.com/affiliate_portal/login To view all sales activity associated with your account, select the “Sales by Date” report. To view all payments made to you, select the “Payment History” report. If you need to make any […]

When do travel partners receive payment?

When your account reaches at least $50 in reconciled earnings, we will make a payment via your choice of ACH to a U.S. bank account or check to a U.S. address. Payments are made 6 weeks after the end of the month in which the sale was made. This allows Squaremouth enough time to receive commission statements from our providers, […]

How do I provide my license information to Squaremouth?

You can email a PDF of your license to travelpartners@squaremouth.com. A member of the travel partner team will verify your license and update your account. You will receive a confirmation email when the account has been updated from fixed tier to 20% percentage commission. Only travel partners who have a valid insurance license can receive a 20% commission for sales […]

How does the travel partner link work?

When you sign up as Squaremouth partner, you will receive an email with your specific travel partner link. This is required in order to credit online sales to your account. Upon signing up, you can begin earning commission immediately on all sales made through this link. There are three ways you can promote your specific travel partner link: Embed the […]

How do I sign up?

If you are interested in becoming a Squaremouth travel partner, you can sign up at the link above, or by visiting www.squaremouth.com/affiliates/new . Once you sign up, you will receive an email with further information, including your specific travel partner link and your travel partner ID number, both of which are required to receive commission. You will also receive your […]

What type of commission is offered to travel partners?

Squaremouth pays commission in two ways: percentage and fixed tier. Your commission is determined by your insurance licensing. Licensed travel partners are eligible for our percentage commission structure, which pays a 20% commission for all sales attributed to your account with no maximum. Non-licensed travel partners will fall under our fixed tier referral structure, which pays a fixed referral credit […]

How do I receive commission payments?

When your account reaches at least $50 in reconciled earnings, we will make a payment via your choice of ACH to a U.S. bank account or check to a U.S. address. Payments are made 6 weeks after the end of the month in which the sale was made. This allows Squaremouth enough time to receive commission statements from our providers, […]

What should I do if I have not received credit for a sale?

Please contact us directly at 844-646-1507, or via email at travelpartners@squaremouth.com with a list of the missing sale(s). Our travel partner team will research the sale(s) and follow up with you within one business day. Your travel partner portal will reflect all sales that were processed through your travel partner link. If you notice a sale that is missing, it […]

How do I contact the travel partner team?

You may call or email the travel partner team with any questions you have have. Our dedicated team is available weekdays between 8am – 4pm ET, and are delighted to help. Phone: 844-646-1507 Email: travelpartners@squaremouth.com If you have a general question about a travel insurance policy or benefits, you can call Squaremouth’s customer service department at 800-240-0369. Our team of […]