Frequently Asked Questions
After Buying a Policy
- How do I cancel my policy?
- What happens if my trip cost increases after I purchase my policy?
- How soon after I purchase my policy will I receive it?
- Will my coverage automatically extend if I am hospitalized prior to my return date?
- What is the free look period mentioned in my policy?
- What happens after I purchase a policy?
- Can I make changes to my policy after it has been purchased?
- How do I change my coverage?
- If I decide to not go on my trip, can I get a refund for my policy or apply my policy to a different trip?
- Can I add or remove benefits on my policy?
Annual Travel Insurance Policies
- Can I cover multiple trips?
- What is Maximum Trip Length?
- How do I get travel insurance for an annual trip?
- What is Maximum Number of Trips?
- How many trips can be covered on one policy?
- What is an annual policy?
- Can I include trip cancellation on my Annual Policy?
How to Get a Quote
- Can I cover multiple trips?
- How do I get travel insurance for an annual trip?
- How many trips can be covered on one policy?
- What is an annual policy?
- Can I include trip cancellation on my Annual Policy?
Cancellation
- If my family member has a Pre-Existing Medical Condition, am I covered to cancel my trip?
- What do I do if I cancel my trip?
- Am I covered to cancel my trip if my passport doesn’t arrive in time?
- What is financial default?
- What if I don’t want to travel due to terrorist threats?
- What is an accommodation?
- What is a common carrier?
- What does covered trip mean?
- Can I cancel my trip due to pregnancy?
- Would I be able to cancel if I encountered an unexpected complication during a surgery that was scheduled before my trip?