To file an Emergency Medical claim for things like illness or injury while traveling, you should contact your insurance provider as soon as reasonably possible.
Emergency Medical provides reimbursement for necessary medical treatment of an unforeseen illness or injury that occurs while traveling.
While traveling, contact your provider’s Emergency Assistance number to inform them of your situation. If you’re back home, contact your provider’s claims department. You will be required to complete a claim form and submit any supporting documentation to validate your claim.
Once you report your Emergency Medical claim, the provider will let you know what supporting documentation they need to process your claim. For most Emergency Medical claims, supporting documentation will include a medical report that includes your diagnosis, date of treatment, and the amount charged. You may also be required to submit a medical authorization form if your provider needs to follow up with your doctor.