Once you have purchased your policy you will receive a confirmation of benefits and your policy certificate via email, typically within 15 minutes of your purchase.
When you purchase a travel insurance policy with Squaremouth you will receive two emails, one from Squaremouth confirming your purchase, and one from your insurance provider containing the policy certificate and any other documentation provided.
If you have not received your emailed policy and policy confirmation within 24 hours of purchase, please check your spam or junk email folder. If you still have not received your email, please contact Squaremouth at 1-800-240-0369 to ensure the email address on file is correct and to request the policy be resent.
This information can vary based on the travel insurance policy. Please review the policy certificate to verify coverage. If you have questions about a specific policy, please contact us directly at 800-240-0369. Our customer service representatives are available from 8am to 10pm ET seven days a week and are delighted to help!