If you need to cancel your trip, contact your insurance provider as soon as possible so they can best assist you on how to gather documentation to file a claim.
When you cancel your trip, we recommend contacting your insurance provider as soon as possible to inform them of your cancellation. They will assist you with how to gather the required documentation and file a claim for reimbursement. Keep in mind, in order to file a cancellation claim, you must cancel your trip with your travel supplier(s), including the airline, accommodations, cruise, tour, etc. You will not be covered if you do not cancel your arrangements.
This information can vary based on the travel insurance policy. If you have questions about a specific policy, please contact us directly at 800-240-0369. Our customer service representatives are available from 8am to 10pm ET seven days a week and are delighted to help!