Squaremouth in the News

CBS News, March 1 2020 – Can you cancel that flight? Here are your rights with coronavirus

CBS News, March 1 2020 – Can you cancel that flight? Here are your rights with coronavirus

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Americans are considering their travel plans as the coronavirus spreads across the globe, with the World Health Organization on Friday upgrading the global risk from the disease to “very high.” Travelers are weighing what happens if they decide to cancel flights because of fear of infection, including whether they’ll get refunds.

The answer: Refunds are unlikely unless they bought “cancel for any reason” insurance, which isn’t as widely used by travelers because it costs about 40% more than standard travel insurance. But more common insurance policies won’t cover the cost of a ticket if you opt against traveling because of the outbreak.

A key phrase for travelers to understand: “unexpected event” — that’s what insurance companies are offering to cover when you buy a standard travel policy. But now that the virus has spread across the globe, insurers are excluding the disease as a trigger for coverage because it’s no longer an unexpected event, according to Squaremouth, a travel insurance comparison site.

“Once an event becomes common knowledge, it also becomes excluded by travel insurance policies – this is because insurance providers consider it to have a foreseeable impact on travel,” Squaremouth said on its blog.

Read the full CBS News article online here: https://www.cbsnews.com/news/coronavirus-flight-cancel-travel-insurance-consumer-rights/