Expert Customer Service Earns Squaremouth Best Travel Insurance Company

Published by Megan Singh April 14, 2016

ST. PETERSBURG, FL April 14, 2016 — Squaremouth, a travel insurance comparison website, has been named the top company in the travel insurance industry by TopConsumerReviews.com for the fifth year in a row.

A multi-award winning company, Squaremouth credits its “best-in-class” ranking to its dedication to providing superior customer service. This goes beyond a friendly voice on the phone. Squaremouth is committed to remaining the industry expert on travel insurance and sharing this knowledge to help travelers make smart decisions about travel insurance.

“When you contact our customer service, you may be talking to our product manager, a designer, or even a company director,” said Squaremouth Director of Customer Service Jessica Harvey. “It’s important to us that our customers speak to invested employees who care about using their expertise to provide exceptional service, not make a sale.”

The comparison website’s simple, intuitive quote process is a direct result of the staff’s hands-on customer service and travel insurance experience. Squaremouth has been lauded for this approach to customer service, winning the Silver “Stevie” Award for Customer Service Team of the Year in the 2014 American Business Awards.

Squaremouth’s dedication to customer service extends beyond the customer. The company uses its expertise to help travelers understand how current events — such as the Zika virus outbreak or the recent terrorist attacks in Brussels — may impact travel insurance coverage, even if that means telling a traveler not to purchase a policy if their concerns are not covered.

“The travel insurance brokerage services offered by Squaremouth are second to none in the industry,” said Brian Dolezal, CEO of TopConsumerReviews.com. “Squaremouth puts the power in the hands of the consumer. They easily earn five stars as the best-in-class quote provider in the travel insurance market.”

Squaremouth’s expertise and focus on delivering high-quality customer service has generated consistent growth and success. The company has ranked as an Inc. 5000 fast-growing company for the past three years, as well as a Tampa Bay Fast 50 company for the past four years.


ABOUT SQUAREMOUTH

Squaremouth is an online company that compares travel insurance products from virtually every major travel insurance provider in the United States. Using Squaremouth’s comparison engine and third party customer reviews, travelers can research and compare insurance products side-by-side.

Squaremouth maintains its high standards by hiring top talent. The company’s workplace culture is consistently recognized both locally and nationally. Squaremouth has been named one of the Best Workplaces for Women and Best Small Workplaces in the nation by Fortune Magazine and Great Place to Work. The company is regularly cited as one of the best companies to work for in Florida and the Tampa Bay area.

More information can be found at www.squaremouth.com.

Available Topic Expert:
Rachael Taft
rtaft@squaremouth.com
(727) 264-5174