ST. PETERSBURG, Fla. September 20, 2018 – Travel insurance comparison site, Squaremouth, has been awarded a coveted 2018 Gold Magellan Award from Travel Weekly in the “Travel Agent Organizations – Overall” category. Other Gold winners include Delta Airlines, Hertz, Expedia, and Viking.
This marks the fourth award Squaremouth has received for exceptional customer service in 2018, and the company’s eighth customer service award over the past four years. Squaremouth has also been named Best Travel Insurance Company by TopConsumerReviews.com for the past seven years.
Squaremouth’s consistent recognition as a leader in the travel insurance industry is a result of their unique approach to customer service, most notably, the company’s policy to have every employee take customer calls. This has proved invaluable to the company’s growth, offering staff an in-depth understanding of Squaremouth’s customer base and inspiring innovation company-wide.
Squaremouth.com is a one stop shop for quoting, comparing and buying travel insurance policies from every major US provider. All policies purchased through Squaremouth come with their Zero Complaint Guarantee, the company’s promise to mediate with the provider on the customer’s behalf if they are unhappy with how their claim is handled. By requiring all their providers to comply with this guarantee, Squaremouth ensures only reputable companies will be represented on their site.
“Squaremouth’s top priority is ensuring that our customers receive the best possible user experience and customer care every time they use our services,” says CEO Chris Harvey. “We are thrilled to be recognized by Travel Weekly, among other industry giants, for our dedication to exceptional customer service and our constantly evolving ability to meet our customer’s needs.”
Travel Weekly is recognized as one of the most influential sources of news, data, and commentary for the travel industry. The publication’s Magellan Awards honor outstanding design, marketing, and services in a broad range of industry segments including hospitality, travel destinations, cruise lines, online travel services, airlines and airports, travel agents and agencies, tour operators, and ground transportation. The Magellan Awards are judged by a one-of-a-kind panel of top travel professionals in the industry.