Location: St. Petersburg
Top executive: Chris Harvey, chief executive officer and co-founder
How would you describe what your company does to a friend or family member who may not know? Squaremouth is a travel insurance comparison company that helps travelers search, compare and buy policies online. Using Squaremouth’s comparison engine and customer reviews, travelers can compare more than 100 travel insurance policies to find the best coverage for their trip for the lowest price.
What was the most exciting thing to happen at or to your company last year? Last year, Squaremouth made its biggest investment to date: the purchase of a 20,000-square-foot, nearly 60-year-old historic church to serve as our company headquarters. The purchase of the church gives Squaremouth the freedom to create an office that accommodates its growth, with suggestions coming directly from employees. Construction is underway as we move forward with plans to turn the building into our own state-of-the-art workplace. The restoration plan includes tree houses, a suspension bridge, a gym and spa, a bar and nap pods.
As one of the fastest-growing companies in the area, what’s the secret to your growth? Or in other words, how did you do it? At Squaremouth, we don’t have any financial goals. Since the company was founded in 2003, we have operated with one core goal in mind: to be the best place anyone has ever bought travel insurance. Rather than focusing on finances, we focus on providing the best possible customer experience. By doing so, we know the growth will follow.
What is your No. 1 priority for the year ahead? Customer service has always been and will continue to be Squaremouth’s No. 1 priority. Squaremouth has been recognized on the national and international levels for customer service, and we’re always looking for ways to innovate and improve to provide a better experience for our customers.
Read the full Tampa Bay Business Journal article online here: https://www.bizjournals.com/tampabay/news/2019/06/27/meet-squaremouth-a-2019-fast-50-honoree.html?ana=RSS&s=article_search