Squaremouth, the travel insurance comparison website, noted a “very large spike” in calls from customers last week after the virus spread to Italy. According to a survey the company provides after people buy insurance, 27 percent said they made the purchase because of the coronavirus.
“Right now we are primarily hearing from customers who want t ocacnel their trip because they are worried about how the cirus is going to spread, just general feels of fear and uncertainty,” said Squaremouth spokeswoman Kasara Barto. “Or they are still planning on traveling, but they want to be able to purchase a policy that lets them cancel in case the outbreak spreads.
Most who have booked and want to cancel because they’re scared to travel – or because their original reason for traveling might no longer be valed – are out of luck, unless they bought a comprehensive policy that allows them to call off their trip for any reason.
Barto recommends calling hotels, airlines and cruise lines to find out if they can . waive rebooking fees, change trip dates or otherwise offer flexibility. Those who booked a trip with a travel agent should ask whether that person – who may have ongoing relationships with travel companies – can help make changes without a penalty, Beck Pwell, president of Protravel International, said in an email.
Read the full Washington Post article online here: https://www.washingtonpost.com/travel/2020/03/02/how-think-about-travel-coronavirus-threat-evolves/