Fernando Ramirez

Fernando Ramirez

Ceviche Tapas Bar & Restaurant

Individual Excellence in Customer Service

“This gift has, like I’m sure it has to everyone else, helped out with situations life puts us in. This gift is helping my family and I with financial stability and health matters.”

My Story

I started working in the hospitality industry when I was around 16 years old. I worked my way from Back of the House to Front of the House. From working at different restaurants around Saint Petersburg, Ceviche started off as just another job. After almost 5 years it has become more than just a job. Half way through my 5 years at Ceviche, when I was just starting to feel comfortable, my work VISA was expiring. I felt truly appreciated when Ceviche did everything they could on their part to help my process of becoming a resident of the United States. I had to go back to my home country, and after 10 months of being away, I came back and was welcomed back to my same job without needing to reapply. Since then, little by little, they have been promoting me, and now I am the head bartender of Ceviche!
About a month ago, I was offered to work a private party by my good friend, Randy. Without thinking twice, I accepted, not knowing I was going to have the surprise of my life. On Saturday, December the 13th, everything seemed pretty normal until a beautiful girl named Megan came up to the bar, grabbed everyone’s attention and announced that Squaremouth had chosen another great costumer service provider. I had no idea that she was talking about me until she handed me a black envelope with $1000 dollars in it. I was very, very thankful. It was one of the best experiences and gifts I have ever received. I wanted to hug everyone. I was so happy, I wanted to call my mom and my girlfriend that instant. This gift has, like I’m sure it has to everyone else, helped out with situations life puts us in. This gift is helping my family and I with financial stability and health matters.
My family and I would like to give a big Thank You to Squaremouth for taking the time to give recognition and appreciation to the hospitality industry, which most people look past. With people like you, it keeps me motivated to keep up my good work!
Thank You again for this great opportunity! Happy Holidays!
–Fernando Ramirez