St. Pete Company Gives 20 Servers $1,000 Tips, Then One $10,000 Surprise
ST. PETERSBURG, FL May 6, 2015 – For two months, 20 local servers in St. Petersburg received more than the average tip, each was given a plain black envelope containing $1,000 in cash.
The envelopes were part of the Thank You Campaign, launched by St. Pete-based Squaremouth, to recognize outstanding local customer service providers. After all 20 envelopes were handed out, the company, joined by St. Petersburg’s Mayor Rick Kriseman, visited one of the recipients at work, revealing a jumbo-sized check for $10,000.
“We wanted to reward customer service in a tourism environment, being headquartered in St. Petersburg provided the perfect platform,” explained Squaremouth Co-Founder and CEO, Chris Harvey.
Squaremouth.com allows travelers to compare and buy travel insurance. The company has built a legacy of providing exceptional service, being recognized as one of the country’s best customer services teams by the American Business Awards in 2014. It was this customer-centric focus that inspired the Thank You Campaign.
Throughout the campaign, the company had a video produced, following them from the planning steps to the final $10,000 reveal. Included in the video are interviews with 5 of the recipients: an oyster shucker and father of four, a bartender with dreams of opening a bakery, a waitress in nursing school, a bar manager, and a craft beer server with Crohn’s disease.
“The most rewarding aspect of the Thank You Campaign was meeting such incredible and hardworking people,” said Squaremouth Director of Marketing, Megan Singh. “These people play a huge part in the reason St. Petersburg has become such a booming tourism environment.”
More information about Squaremouth’s Thank You Campaign, including recipient stories, photos and the official video can be found on the Thank You Campaign website: www.squaremouth.com/thank-you-campaign/
Squaremouth is an online company that compares travel insurance products from virtually every major travel insurance provider in the United States. Using Squaremouth’s comparison engine and third party customer reviews, travelers can research and compare insurance products side-by-side. More information can be found at www.squaremouth.com.
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