January 2011

IMG Complaints

IMG complaints can be the result of a claim being denied or an unsatisfactory customer service experience. When a Squaremouth client has a complaint against an insurance carrier, they can request a Zero Complaint Guarantee case be opened on their behalf. The Zero Complaint Guarantee comes with every travel insurance policy purchased from Squaremouth and […]

The Moscow Airport Bombing and Travel Insurance

The recent bombing at the Domodedovo airport in Moscow has travelers asking how travel insurance terrorism coverage can help in this situation. The following excerpt from ABC provides details about the incident. An explosion rocked Moscow’s busiest airport today in an apparent “terrorist attack”, killing 35 and injuring dozens more, according to Russian officials. The […]

USA-ASSIST Complaints

If a claim is denied, the traveler can have USA-ASSIST complaints. Whether the denial was because the loss isn’t covered, the claim only partially paid or if the traveler feels the insurance carrier is wrong, Squaremouth clients have an advocate in their corner. Every policy purchased from Squaremouth comes with the Zero Compliant Guarantee. If […]

Seven Corners Complaints

Seven Corners complaints can occur when a traveler’s claim is not paid in the amount they wanted, or even at all. If the policy was purchased through Squaremouth and the traveler feels the claim should have been processed differently, they can start a Zero Complaint Guarantee case. The Zero Complaint Guarantee comes with every policy […]

Global Alert Complaints

When a traveler’s claim is denied, this can lead to Global Alert complaints. The denial could be the result of insufficient proof of loss, the traveler waited too long to report the claim or the traveler’s loss is not covered per the policy language. Those who bought their policy from Squaremouth have an advocate in […]

MH Ross Complaints

Travelers can have MH Ross complaints if they are not happy with the customer service they received or if a claim is denied. When this is the case, travelers can ask Squaremouth to intervene. This is because ever policy purchased from Squaremouth comes with the Zero Complaint Guarantee. This guarantee applies to all travel insurance […]

HTH Complaints

When travelers have a travel insurance claim denied, they could have HTH complaints. They could file a complaint with the state department of insurance, however, if the policy was purchased from Squaremouth, the traveler has another resource. The traveler can request Squaremouth mediate on their behalf with the Zero Complaint Guarantee. This promises to investigate […]

Complaints About Travel Insurance Services

Travel Insurance Services complaints might occur after a traveler has a claim denied. This could be poor level of service, slow response times or the traveler might feel the claim should have been paid. Whenever a Squaremouth client has a complaint about how their travel insurance claim was processed, they can ask for Squaremouth to […]

TravelSafe Complaints

TravelSafe complaints can be the result of an unpleasant customer service experience or a claim that is not paid the way a traveler wanted. If any Squaremouth client is dissatisfied with one of the travel insurance carriers, they can request a Zero Complaint Guarantee case be opened to try and resolve the situation. This guarantee […]

Travelex Complaints

Travelex complaints can result from travelers who did not have their claim paid. Sometimes a partially paid claim can leave travelers dissatisfied. If the travel insurance policy was purchased through Squaremouth, they are helped by the Squaremouth Zero Complaint Guarantee. This is a promise to mediate on behalf of a client if they are not […]