Archive for January 2011

Carrier Position Statements on the Civil Unrest in Egypt

Published by January 31, 2011

Travel insurance carriers release position statements to identify how coverage applies to current events.  The civil unrest and rioting in Egypt has many travelers asking how their policy works in this situation.  The following are position statements from the travel insurance carriers identifying what coverage is available: Air Ambulance Card Statement Issue Date 2/2/11 Air […]

IMG Complaints

Published by January 28, 2011

IMG complaints can be the result of a claim being denied or an unsatisfactory customer service experience.  When a Squaremouth client has a complaint against an insurance carrier, they can request a Zero Complaint Guarantee case be opened on their behalf. The Zero Complaint Guarantee comes with every travel insurance policy purchased from Squaremouth and […]

The Moscow Airport Bombing and Travel Insurance

Published by January 26, 2011

The recent bombing at the Domodedovo airport in Moscow has travelers asking how travel insurance terrorism coverage can help in this situation.  The following excerpt from ABC provides details about the incident. An explosion rocked Moscow’s busiest airport today in an apparent “terrorist attack”, killing 35 and injuring dozens more, according to Russian officials. The […]

USA-ASSIST Complaints

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If a claim is denied, the traveler can have USA-ASSIST complaints.  Whether the denial was because the loss isn’t covered, the claim only partially paid or if the traveler feels the insurance carrier is wrong, Squaremouth clients have an advocate in their corner. Every policy purchased from Squaremouth comes with the Zero Compliant Guarantee.  If […]

Seven Corners Complaints

Published by January 25, 2011

Seven Corners complaints can occur when a traveler’s claim is not paid in the amount they wanted, or even at all.  If the policy was purchased through Squaremouth and the traveler feels the claim should have been processed differently, they can start a Zero Complaint Guarantee case. The Zero Complaint Guarantee comes with every policy […]

Global Alert Complaints

Published by January 24, 2011

When a traveler’s claim is denied, this can lead to Global Alert complaints.  The denial could be the result of insufficient proof of loss, the traveler waited too long to report the claim or the traveler’s loss is not covered per the policy language.  Those who bought their policy from Squaremouth have an advocate in […]

MH Ross Complaints

Published by January 21, 2011

Travelers can have MH Ross complaints if they are not happy with the customer service they received or if a claim is denied.  When this is the case, travelers can ask Squaremouth to intervene.  This is because ever policy purchased from Squaremouth comes with the Zero Complaint Guarantee.  This guarantee applies to all travel insurance […]

HTH Complaints

Published by January 20, 2011

When travelers have a travel insurance claim denied, they could have HTH complaints.  They could file a complaint with the state department of insurance, however, if the policy was purchased from Squaremouth, the traveler has another resource.  The traveler can request Squaremouth mediate on their behalf with the Zero Complaint Guarantee.  This promises to investigate […]

Complaints About Travel Insurance Services

Published by January 18, 2011

Travel Insurance Services complaints might occur after a traveler has a claim denied.  This could be poor level of service, slow response times or the traveler might feel the claim should have been paid.  Whenever a Squaremouth client has a complaint about how their travel insurance claim was processed, they can ask for Squaremouth to […]

TravelSafe Complaints

Published by January 17, 2011

TravelSafe complaints can be the result of an unpleasant customer service experience or a claim that is not paid the way a traveler wanted.  If any Squaremouth client is dissatisfied with one of the travel insurance carriers, they can request a Zero Complaint Guarantee case be opened to try and resolve the situation.  This guarantee […]