General Information

Important Points to Remember From Travelex

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Travelex‘s Regional Account Manager, Jeff Guthmiller, reminds us of some important steps to take before and during the trip.

Before You Go:

  • Read through the travel insurance policy’s certificate to understand what is covered, what is not covered and what to do in the event of a claim.
  • Write down the international phone numbers and collect calling instructions to contact Travelex’s Emergency Assistance Team and Concierge from the specific country you are visiting.
  • If you have coverage questions regarding a specific situation, please call Squaremouth or the customer service department at Travelex.

During Your Trip:

  • Keep the policy’s certificate and Confirmation of Coverage conveniently located.
  • Keep receipts and/or documentation for any claims you wish to file, as with most insurance policies, documentation is required.