Seven Corners complaints can occur when a traveler’s claim is not paid in the amount they wanted, or even at all. If the policy was purchased through Squaremouth and the traveler feels the claim should have been processed differently, they can start a Zero Complaint Guarantee case.
The Zero Complaint Guarantee comes with every policy bought from Squaremouth and applies to all travel insurance carriers on the website. This is a promise to mediate any customer complaint to try and find a resolution. Unless the carrier provides a solution satisfactory to Squaremouth, that carrier will be removed from the website and their products no longer sold.