General Information

Updated Statement from Travel Guard on the Volcanic Eruption in Iceland

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Travel insurance carriers release position statements when current events affect coverage.  The following is an updated statement from Travel Guard on the volcanic eruption in Iceland.

April 16, 2010

National Air Traffic Services (NATS) says volcanic ash emitting from the volcano under the Eyjafjallajokull glacier in Iceland has caused a significant number of flight cancellations and travel delays across Europe. More than one-quarter of all air space in the area is closed. Travel Guard North America has travel insurance plans that provide coverage through this unforeseen event, if the plan was purchased before Tuesday, April 13, 2010.

Travel Guard North America’s core plans (Platinum, Gold, Silver, My Travel Guard, Basic and other select plans) include coverage for trip cancellation, interruption and delay in the event of a natural disaster or inclement weather. All coverages are subject to policy terms, conditions and limitations.

Travel Guard North America offers all its customers affected by ash-related delays emergency travel assistance services including flight rebooking, hotel booking, cash wire transfers, passport replacement, translation services, message relay, emergency travel arrangements and more.

Travel Guard’s Assistance service centers are handling an unusually high volume of calls from U.S. travelers trying to get to Europe, as well as those stranded in Europe. Assistance service representatives have access to the most current information regarding airport closures and airline flight schedules and are prepared to help customers with alternative travel solutions.
Those seeking assistance can contact Travel Guard’s World Service Center 24/7/365 at 800-826-1300.