I did not have to use customer service during my trip.
I just made a claim--there hasn't been time for it to be satisfied yet.
NO CLAIMS MADE
Did not make any claims
Never really used it but glad to ave access to this insurance and we love square mouth..thank you!
I did not have occasion to contact provider. Everything about my travel went smoothly.
I am happy to report that there were no travel problems, so Squaremouth was just a safety net.
didn't file claim
I assume the radio button I indicated is excellent because there is no available legend indicating what each button means!
Did not have to request a claim.
I was super pleased with the assistance we received. They were on top of things as I was on the phone asking for help through the process while my son was being seen by the doctor. They helped me file a claim and were surprisingly speedy in sending a check to reimburse us for the medical bills. Thank you!
Multi-Award Winning Customer Service
Squaremouth’s customer service team has been recognized nationally for its excellence. In 2016, Squaremouth received its second Stevie Award for Customer Service Department of the Year in the American Business Awards, the nation’s premier business awards program.Read More
Safe With Our Zero Complaint Guarantee
Every travel insurance policy purchased through Squaremouth comes with our Zero Complaint Guarantee. In the event of a complaint, we will mediate with the insurance provider on your behalf. If the complaint is not resolved to our satisfaction, we will remove the provider from our website.Read more
$1,000 tips shine a light on service
Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.
BY KATHERINE SNOW SMITH
Times Staff Writer
One of America’s Best Workplaces
Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.Read More