Reviews, Sales and Service Ratings for Allianz Global Assistance

Allianz Global Assistance Sales & Service Data

Total Sales
5,050
since 2013
Monthly Sales
263
average monthly sales since 2013
Reviews
161
reviews since 2013
Overall Rating
4.46 out of 5
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4.54/5
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average on squaremouth 13,376 policies sold - 245 average monthly sales over last 3 months - 14,190 reviews - overall rating 4.45 out of 5

Allianz Global Assistance Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.46

average on squaremouth 4.45 out of 5

5,050 policies sold
0.3% negative reviews

0.3% (13) negative reviews to sales
average on squaremouth is 0.6%

  • 5 star
    103
  • 4 star
    35
  • 3 star
    10
  • 2 star
    5
  • 1 star
    3
  • Review Received
    Insurance Provider
    Allianz Global Assistance
    Policy
    Classic with Trip +
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    N/A

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Allianz Global Assistance
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    This was a referral from the our Fishing Lodge Owner.

    Very organized site to gain information about the coverage of the policy.

    It even covered more than my expectations.

    Response Received
    Allianz Global Assistance
    Allianz Global Assistance
    Sarah, HelpTeam

    We are so glad that you found our site helpful and well organized. Please let us know if you have any questions and have a wonderful trip!

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Allianz Global Assistance
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    My wife had to be hospitalized so we had to cancel our trip.
    Everything involved so far in filing our claim has been handled very well.

    The policy had all of the specific features that we were looking for and for a fair price. For someone who needs comprehensive medical coverage including even medivac back to the US, this is a great policy. Otherwise there are cheaper policies based on a person's needs.
    Since we never traveled, our entire original purchase will be returned and we never got to see how Allianz would actually handle a major problem.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Allianz Global Assistance
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    I did not file a claim. My ratings are based on the initial web purchase and two follow up calls I made to get clarification on the policy wording.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Allianz Global Assistance
    Policy
    Classic
    Overall rating 1 out of 5
    Verified Squaremouth Customer

    My trip got canceled last minute due to my military job and had to return to work for a mission. I found out this is not covered. What's the pointe of getting insurance if it's useless

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Allianz Global Assistance
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    j

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Allianz Global Assistance
    Policy
    Classic with Trip +
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    there was no claim

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    0 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    Allianz Global Assistance
    Policy
    Classic
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Did not need to make a claim but it was good to have the peace of mind in case I needed to. Thanks

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    0 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    Allianz Global Assistance
    Policy
    Classic with Trip +
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    no claim, peace of mind , by just having it.

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    0 out of 3 people found this review helpful
  • Review Received
    Insurance Provider
    Allianz Global Assistance
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    We had no problems and made no claims

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    0 out of 9 people found this review helpful