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Reviews, Sales and Service Ratings for Allianz Global Assistance

Allianz Global Assistance Sales & Service Data

Total Sales
5,610
since 2013
Monthly Sales
46
average monthly sales since 2013
Reviews
189
reviews since 2013
Overall Rating
4.51 out of 5
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average on squaremouth 13,393 policies sold - 259 average monthly sales over last 3 months - 15,126 reviews - overall rating 4.3 out of 5

Allianz Global Assistance Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.51

average on squaremouth 4.3 out of 5

5,610 policies sold
0.2% negative reviews

0.2% (13) negative reviews to sales
average on squaremouth is 0.7%

  • 5 star
    125
  • 4 star
    41
  • 3 star
    10
  • 2 star
    5
  • 1 star
    3
  • Review Received
    Insurance Provider
    Allianz Global Assistance
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Received check on the date the claim.process was to be completed. Super quick & easy process & we got the total amount we claimed. Very happy!!

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  • Review Received
    Insurance Provider
    Allianz Global Assistance
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Yes buy this policy .

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Allianz Global Assistance
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Allianz was very helpful, professional, and efficient at every turn. The premium was very reasonable to start with, and their service throughout was excellent. I definitely expect to use them again in the future, and I will highly recommend them to friends and colleagues!

    Response Received
    Allianz Global Assistance
    Allianz Global Assistance
    Sarah, HelpTeam

    Thank you so much for taking the time to share your kind words with us and will share your feedback with our Customer Service department.

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  • Review Received
    Insurance Provider
    Allianz Global Assistance
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Customer representative, knowledgeable, caring and efficient.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Allianz Global Assistance
    Policy
    Classic with Trip +
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Before leaving, I called Allianz to obtain names of their providers in the city to which I would be traveling. Provided names next day. Under the circumstances, this was satisfactory. Had I been at the destination already and in need of care, a day's wait would not be acceptable.

    Response Received
    Allianz Global Assistance
    Allianz Global Assistance
    Sarah, HelpTeam

    I’m sorry that a response to your question wasn’t as timely as you would expect or possibly need, and will share your feedback with our Customer Service team.

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  • Review Received
    Insurance Provider
    Allianz Global Assistance
    Policy
    Classic with Trip +
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Great price!

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Allianz Global Assistance
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    like everody else u were great,but I wouldn't no unless I had a claim &see how u would handle it. hope I never have to, sometimes they come back & bite u on the ***. thank u for great service. see u in the fall.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Allianz Global Assistance
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    We purchased the policy as we have elderly parents and wanted the peace of mind that we could recover our costs in case we had to cancel if there were health issues.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Allianz Global Assistance
    Policy
    Classic
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Insurance company did what they promise to do, without a bit of a hustle. I recommend this to others

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    Allianz Global Assistance
    Policy
    Classic
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    It was simple to purchase. Fortunately I did not have to make a claim. It provided me with some extra "assurance" regarding being overseas.

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    0 out of 0 people found this review helpful