Sales & Service Data

TOTAL SALES
11,709
Since 2015
MONTHLY SALES
521
Average Monthly Sales Since 2015
REVIEWS
417
Since 2015
Overall Rating
4.42 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

11,709
policies sold

0.2%
negative reviews

0.2% (27) negative reviews to sales
Average on Squaremouth is 0.4%

  • 5 stars
    272
  • 4 stars
    92
  • 3 stars
    26
  • 2 stars
    19
  • 1 star  
    8
Top Providers
Tin Leg
4.57/5
RoamRight
4.53/5
HTH Travel Insurance
4.47/5

AXA Assistance USA Reviews

Multi-Award Winning Customer Service

Squaremouth’s out-of-the-box approach to customer service was recognized internationally in 2017, earning a Gold Stevie Award for Customer Service Department of the Year. This was Squaremouth’s first international Stevie and fourth customer service award overall.

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Customer Service is Everybody’s Job

“Customer service is not a department, and Squaremouth knows it. Every employee spends time on the phone with customers.” New York Times and Wall Street Journal best-selling author, Shep Hyken, explains four core components of Squaremouth’s exceptional customer service.

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$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

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One of America’s Best Workplaces

Squaremouth is consistently recognized, both locally and nationally, as one of the best places to work. Fortune Magazine named Squaremouth one of America’s Best Small Workplaces and the No. 2 Best Workplace for Women in the nation.

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