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Rating 5 out of 5Policy:
PlatinumReview Received:
September 27, 2023Scott from TX Verified Squaremouth CustomerWas this review helpful to you?We did not use the insurance we purchased, but we had an incident where we might have needed it. It was reassuring to know that we had something to help us out if needed.
0 out of 2 people found this review helpful -
Rating 5 out of 5Policy:
PlatinumReview Received:
September 23, 2023Richard from MN Verified Squaremouth CustomerWas this review helpful to you?The experience was straight forward when purchasing the policy
0 out of 1 people found this review helpful -
Rating 4 out of 5Policy:
PlatinumReview Received:
September 22, 2023Paul from CA Verified Squaremouth CustomerWas this review helpful to you?None
0 out of 4 people found this review helpful -
Rating 3 out of 5Policy:
PlatinumReview Received:
September 14, 2023Peter from PA Verified Squaremouth CustomerWas this review helpful to you?When I tried to call them, I got no answer and no return call. I had to have some emergency blood work. I did it and paid for it. But I wanted to know if it were covered. I got no answer for days. I have no idea how they act in a real emergency but I was NOT impressed by their inaccessability.
30 out of 30 people found this review helpful -
Rating 5 out of 5Policy:
PlatinumReview Received:
August 26, 2023Deborah from MD Verified Squaremouth CustomerWas this review helpful to you?We decided to change the amount of days we're gone. It was simple and an easy process to make the change
4 out of 6 people found this review helpful -
Rating 5 out of 5Policy:
PlatinumReview Received:
August 20, 2023Robert from MD Verified Squaremouth CustomerWas this review helpful to you?Just waiting for my claim to be evaluated. Getting a hold of them was a little tricky and a wait on the phone but nothing excessive.
I submitted the claim 2 weeks ago and the rep was very nice, helpful and professional.
Broke my elbow prior to a hiking trip to Iceland.
Hoping to hear something soon.
12 out of 15 people found this review helpful -
Rating 4 out of 5Policy:
PlatinumReview Received:
August 16, 2023James from GA Verified Squaremouth CustomerWas this review helpful to you?Had a nasty fall while hiking and lost both my hearing **** in the fall. Checked my policy and found that it did not cover loss of glasses or hearing ****. Called the AXA Assistance line just to confirm. Call was answered quickly. Assistant was very friendly and helpful, but did confirm that the hearing **** were not covered. I don’t know if other companies cover these losses, but I suspect that these items need to be insured separately. So, just an FYI for other travelers.
16 out of 16 people found this review helpful -
Rating 5 out of 5Policy:
PlatinumReview Received:
August 10, 2023Sherrie from NY Verified Squaremouth CustomerWas this review helpful to you?This has been a terrific experience purchasing my travelers insurance with AXA USA. I will purchase from them with my future travel plans! I highly recommend AXA USA, there is many insurance plans to choose from for what ever your traveling needs are.
4 out of 9 people found this review helpful -
Rating 5 out of 5Policy:
PlatinumReview Received:
August 9, 2023Amalia from NY Verified Squaremouth CustomerWas this review helpful to you?Wish there was a provision to extend policy. I had 7 week policy and wanted to extend for a week after 6 weeks of travel.
3 out of 3 people found this review helpful -
Rating 3 out of 5Policy:
PlatinumReview Received:
August 3, 2023Mary Ann from NV Verified Squaremouth CustomerWas this review helpful to you?I sent in claim woth all receipts o 7/20/23, and I received conformation of receipt.
On 8/3/23
I received email requesting receipts of medical, and expenses which I already sent?????
22 out of 24 people found this review helpful
Insurance Providers
- Aegis
- Arch RoamRight
- AXA Assistance USA
- Azimuth Risk Solutions, LLC
- battleface
- Berkshire Hathaway Travel Protection
- Cat 70
- Cover-More
- CSA Travel Protection
- Detour Insurance
- Dogtag
- Generali Global Assistance
- GeoBlue
- Global Alert
- Global Guardian Air Ambulance
- Global Underwriters
- HTH Travel Insurance
- IMG
- INF Visitor Care
- John Hancock Insurance Agency, Inc.
- MedjetAssist
- Nationwide Mutual Insurance Company
- Seven Corners
- Tin Leg
- Travel Insured International
- Travelex Insurance Services
- TravelSafe
- Trawick International
- TripAssure
- USA-Assist Worldwide Protection
- USI Affinity Travel Insurance Services
- WorldTrips
Additional Information